Can't Move Some Mail

[Buster]

Hi There.

I have Outlook 2007 SP2 and run XP SP3.

I want to move a number of messages from one folder to another and found
that only some messages could be moved, but not all.

The ones left behind cannot be read in the reading pane and I get a message
"This item contains active content that cannot be displayed in the reading
pane. Open the item to read the contents"

When I try to move the message I get "this task cannot be performed for
message headers. Download the complet messages, and then complet the task"

I can opne the message and view it like that and if I email the message to
myself, the new message can be moved to any folder without problem.

Any ideas anyone please? This is my second time trying to sort this out so
help would be realy appreciated!

Thanks
Buster

 

[Pat Willener]

You still haven't answered my question from your first round: what is
your account type?

 

[Buster]

Sorry Pat but I missed that question and just thought you had given up on me!

Not sure exactly what you want but does POP/SMTP sound right? I got that
from Tools-Accounts.

It's a stange problem in that if I try to move a large number of mail items
from a folder to another, most will go but some will remain with the error
messages noted.

Cheers
Buster

 

[Pat Willener]

Sorry for the delay; we had a long weekend here, and I have lost my
Internet connection.

That should not happen with a POP/SMTP account, I would have thought
this would only happen on an IMAP account.

I will have a look at it later; right now I will need to leave and check

 

[Buster]

Hi Pat,
Thanks for that and it's not life threatening but just to be sorted out some
time.
Hope your internet is up and working again.
I have done a repair on Outlook and the problem remains so maybe it's a
message problem?
I notice that I can forward the messages that I can't move but can't forward
multiple message at the same time.
Cheers
Buster

 

[JD]

So I have a similar problem. I have an IMAP account - use Google App Sync
with Outlook 2007. So when I try to move an item to a pst folder I get a
"Cannot move the items. Could not open the item." Any idea on this?

 

[Buster]

Hi Pat,

I never did get to the bottom of this problem and I still have mail which I
can't move.

Do you have time now to think about this one for me?

Cheers
Buster