can't log in

  • Thread starter Thread starter Emma Powell
  • Start date Start date
E

Emma Powell

BlankWhen logging on to Windows Xp, the screen keeps freezing and I can't make anything work. I've been re-booting the system countless times and it keeps happening.
Any ideas why this could be?
 
This could be several things but really sounds like a virus. If you don't
have any files that you HAVE to save, you can re-install the operating
system. If you can't even log in you are not going to be able to use a virus
removal tool. First I would try re-installing the BIOS to see if that will
correct the issue. You can find info about the BIOS on the manufacturer's
website.

Or, if you have a friend that it tech savvy, they can take your hard drive
and put it in their machine as a secondary hard drive to detect the virus.
At the very least, they could back up your files and you can re-install
Windows.
 
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