Can't load windows/How Do I patch?

A

Amber

Ok, I know the deal...I have the lovesan worm on my computer. I
downloaded the patch to disk in order to install it on my computer and
go from there to fix my problem. However, I can't even get windows to
run in safe mode to get in to install it. All I get is a blue screen
and it doesn't let me go any further.

Did anyone else have this problem? How do I get into my OS to install
the patch and then remove the worm?
Any help you could give me would be greatly appreciated. I know it's
stupid, but I put my XP disk in a "safe place" that's now so safe I
can't find it! Not to mention that I really don't want to lose all the
information stored on my computer.

Thanks All
 
D

Doug Knox MS-MVP

More information on the blue screen error would be helpful in assisting you.
 
P

PA Bear

To stop the reboots: Go to Start/Run and type in: services.msc. Scroll down
to Remote Procedure Call (RPC)/Logon/First Failure/Restart the Service.

Installing the patch will *not* help if you're already infected: You must
first download updated virus definitions and run a full system scan to
remove the Trojan before installing the patch.

All you need may be found at http://www.kellys-korner-xp.com/xp_qr.htm#rpc
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
 

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