Cant load keyboard or mouse

  • Thread starter Thread starter David Allen
  • Start date Start date
D

David Allen

I have done it now! Actually it wasn't me but sure could use some help
here. when I boot the computer I get a rundll errror message that states
"ERROR LOADING DOCEOC16B1 MODULE NOT FOUND".

What does this mean, is it in the bios and thats why it isn't loading the
keyboard and mouse? Is it a hardware problem because there is no power to
either device? Attepts to load on a ms-dos boot disk netted no results. I
cant get to a safe boot because I cant use either the keyboard or mouse.

This started when a g/f attempted to plug headphones into the computer and
it went dead poof! was not able to start it until turned off and on the
power to the surge protector. Once that was done it booted normal except
for powering up the keyboard and mouse, and the error code mentioned above.

Can anyone advise what needs to be done?
 
What type of keyboard/mouse? USB, PS2, serial?

When the power went poof did you go in and check the BIOS settings? They
could have reverted to default.
 

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