Can't install XP Service Pack 1

[juliet]

Hello

Firstly is it a good idea to choose the archive option
when installing XP Service Pack 1? I figured yes.

I have tried installing it four times now, and each time
it locks the computer and I have to switch off.

I was wondering where the archived files go? Do they go to
the same place each time, or do I have four sets of
partially archived files?

Also, how do I get it to install?

Help

Juliet

 

[Lorne Smith]

Hello

Firstly is it a good idea to choose the archive option
when installing XP Service Pack 1? I figured yes.

I have tried installing it four times now, and each time
it locks the computer and I have to switch off.

I was wondering where the archived files go? Do they go to
the same place each time, or do I have four sets of
partially archived files?

Also, how do I get it to install?

Help

Juliet

The archived files all go to the same place so you won't have multiple
copies. Are you trying to install the large update file (130+mb) or are you
using the small installer over the Windows Update site? If the latter,
download the large update file available on the MS website. I don't have
the link handy but it's pretty easy to find.

Before installing, make sure any anti-virus programs are disabled, along
with any other programs you run on startup. These normally would have an
icon in the tray area next to your clock. Close all of these, make sure any
other programs are not running and then try the install.

Lorne

 

[Guest]

I was using the installer on the Windows Update site.

I'll try doing it the other way.

Thanks Lorne

 

[Alex Nichol]

Firstly is it a good idea to choose the archive option
when installing XP Service Pack 1? I figured yes.

I have tried installing it four times now, and each time
it locks the computer and I have to switch off.

I was wondering where the archived files go? Do they go to
the same place each time, or do I have four sets of
partially archived files?

They will be in the same place - Windows\$NTServicePackUninstall,

The following may turn out overkill, but a few minutes is worth while.
Also be sure you have a good backup of important matters against any
possible total disaster (like the one who had pulled the power in the
middle).

It is important to ensure you have nothing getting in the way..

I suggest
Empty the folder windows\system32\catroot2
(which can give rise to spurious messages about Cryptographic services)

Disable all anti-virus and firewall etc in their own settings. Also if
you have any program that changes the splash screen, or provides more
styles by modifying the system files (esp Styles-XP), uninstall it

If you ever installed XP-Antispy, it disables a dll XSP1 needs, so just
in case, Start - Run and run
regsvr32 licdll.dll
regsvr32 regwizc.dll

Start - run Msconfig.exe
Uncheck the Load Startup items; and in Services page check 'hide
Microsoft services' and uncheck those lines left. Put them back when
all is up and running

OK, and reboot to a clean machine from which to run the SP1 setup. All
this should not be necessary, but is worth the trouble, to make sure