Can't Install WD


G

Guest

XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
message 'The feature you are trying to use is on a network resource that is
unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
different locations - Desktop; c:\ Program Files; and c:\Program
Files\Windows Defender. Trying from each place I get the same message, which
also says, e.g., c:\Program Files\Windows Defender "is not a valid
installation package." Same when trying from the other two locations, and
when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
 
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G

Guest

Additional info. Version now installed = 1.1.1347 = not the one instructions
say needs to be deleted. Tried to delete it anyway. Can't because = "The
install source for this product is not available." I've done nothing but
receive updates since it was installed. (More info = Def. ver. = 1.14.1929.4;
Eng. ver. = 1.1.1804.0.
 
G

Guest

Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
use Microsoft Office on this machine?
 
N

NewScience

Do each of the 3 areas have the entire package or are two of them just
shortcuts?
Are any paths on your system connected to a network drive? Not just dealing
with WD, but do you have any network drives that contains data in support of
your system?
 
G

Guest

Each of the 3 areas have the file I downloaded which I copied and pasted from
the original location.

There are no paths on my system connected to a network drive. There are no
network drives that contain date in support of my system. There is a LAN in
the house with one other computer connected to it, but there is no interface
between the computers.
 
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G

Guest

Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.
 
G

Guest

Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.
 
G

Guest

Thanks for replying to my original question!

NewScience said:
Do each of the 3 areas have the entire package or are two of them just
shortcuts?
Are any paths on your system connected to a network drive? Not just dealing
with WD, but do you have any network drives that contains data in support of
your system?
 
G

Guest

Thanks for replying to my original question.

Engel said:
Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
use Microsoft Office on this machine?
 
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G

Guest

Hi Marty,

Thanks for letting us know, if you don't mine could you tell us how you
fixed it.

Season's Greetings in advance!

Жж(¯`·._.·Eиçel·._.·´¯)жЖ
 
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