Can't install USB 2.0 add in card

[Shelly F]

Present system: Epox 8K3A+
Award 6.00PG 9/16/06 bios (latest)
Microsoft XP home 5.1.2600, all updates incl SP1
AMD 2.1+, DDR-SDRAM 2x256 PC2700
Works great, very stable, USB 1.1 works ok.
I am trying to install a PCI to 2.0 USB adapter, I tried 2 different
manufacturers, Kouwell 2580N4 and Belkin F5U220. Neither will install,
I get the windows 'cannot install' message whether I use the mfgrs
drivers or not. Kouwell tried also, over the phone, but no help.
It was suggested that I update the bios, I did, to the latest version
- no help. Any other suggestions?
Anti-Spam: Change shellyfnospam to shellyf to respond. Thanx, y'all have a nice day!
Retired to Cyberspace from Green Valley, AZ.

 

[Fitz]

If the message following "cannot install new hardware" is "Data Invalid",
try this link (it was passed on to me a couple days ago, same problem only a
firewire card):

http://www.pcbuyerbeware.co.uk/Tips.htm#probleminst

Fitz

 

[Guest]

Recommended Update for Windows XP SP1 (KB822603)
Download size: 341 KB, < 1 minute
This update addresses the "Availability of the Windows XP SP1 USB 1.1 and 2.0 Update" issue in Windows XP and is discussed in Microsoft Knowledge Base (KB) Article 822603. Download to install the Windows XP SP1 USB 1.1 and 2.0 update. After you install this item, you may have to restart your computer