USB 2.0 Cards and Drivers

[Andy Mott]

I have installed 2 seperate USB 2.0 PCI cards under
Windows XP. The first was a no-name card, the 2nd was a
Belkin F5U220 5-port card. I have Windows XP with SP1.
Under both installations, after installing the cards and
rebooting, the device manager does not show a "USB 2.0
Root Hub device". When I plug in my USB 2.0 device (an
Ipop), I get warning messages that the USB 2.0 device is
being plugged into a standard USB port and will suffer
performance problems. Obviously the port is on my new
card, so it is a 2.0 port. I have checked the driver
versions on all the root hubs and they are all the driver
that Windows says should be the correct one (although
instead of Aug 2002, the date is July 2001). I tried the
manufacturers drivers (both for via and nec chipsets) and
thoxse don't work either. Any ideas out there?

 

[####]

See M/S KB article
http://support.microsoft.com/default.aspx?scid=kb;en-us;329632 re USB 2.0
drivers in XP.

 

[Guest]

The article refers to USB 2.0 EHCI Host Controller under
the USB section of deviec manager. I DO NOT HAVE any
such device listed in either USB Controllers or Other as
the article says.

I really need more help with this as I am ready to tear
whats left of my hair out....

 

[Guest]

Does Device Manager show an "USB enhanced Host Controller?

Try installing one card at a time, using a different slot, then reboot.

Also, go into services to checked that "Plug and Play" is set to "Automatic

start/control panel/administrative tools/services/right click on "Plug and Play"/properties/startup type set to "automatic" on the General Ta

 

[Guest]

EHCI = Enhanced Host Controller Interface = a fancy acronym for USB 2.0 interface car

XP did not include support for USB 2.0 until service pack 1 come out. If you don't see "USB Enhanced Host Controller," XP is not recognizing those add on boards.

Go to Windows update to see if their is a update/patch for US

 

[Guest]

Do a system search for usbehci.sys. Which will be in your Windows\system 32\drivers folder

If you don't have it XP will not recognize those add on boards, you will need to download the Windows driver from Windows update.

 

[Peter]

Also, i have that Belkin card and after buying, (as you said) a 'no name
card' i found it was the no name card that would NOT work, bought the belkin
and that chipset must have been compatible with XP because it works
perfectly.. I would not have guessed it made any difference, hardware, that
is, because USB 2.0 is enabled with SP1 and the 'standard' should be
universal, if you know what i mean. If you buy another Belkin card to match
the one you already have, i bet this would help solve the situation in
addition to what others have told you on this forum, which all sounds
correct, basedon what i learned here... The Belkin card cost me $40. at best
Buy! The no name was about $12.00....

 

[Andy Mott]

That file is definitely there and it still doesn't work.
I even downloaded and ran the SP1A patch again, but no
luck. In addition, I changed the name of that sys file
and windows automatically replaced it, but still no
recognition of the USB 2.0.

In addition, I went to my daughters PC, applied all
windows updates and then installed the card. It doesn't
work there either. Both are Dell PC's. Is there
something wrong witht the Dell BIOS?

-----Original Message-----
Do a system search for usbehci.sys. Which will be in

your Windows\system 32\drivers folder.

If you don't have it XP will not recognize those add on

boards, you will need to download the Windows driver from
Windows update.

 

[Guest]

That is a good possibility knowing Dells

try this

Dell Single Page BIOS reset
Boot to system setup. Turn on Caps Lock, Scroll Lock, Num Lock,
Press ALT+E then ALT+F then ALT+

IDE devices should redetect on reboot.

 

[Guest]

http://support.dell.com/us/en/kb/document.asp?dn=1076891

 

[kr]

I have the same problem. After SP1 was applied, my Adaptec USB2Connect
4000 stopped recognizing USB 2.0 devices.
I run Win98 on the same machine and the devices continue to run.

I have the latest drivers from Adaptec installed plus all the hot fixes I
can find from Microsoft.

<Expletives deleted>