can't install symantic support chat

[Guest]

I am trying to get chat support from symantic....for the 3rd time in 3 days
hehe. And today windows won't allow the support chat to install, it starts I
click run, then the windows starts to prepare setup then everything stops.

I'm not stupid, I'm just in new territory when trying to fix my own pc
problems

 

[Guest]

If you are behind a router, there may be some problem with using the Windows
Firewall (a service that is listed in 'services.msc'). Look at eventvwr.msc
also. You might find an error message to give you a hint.

 

[Guest]

i would just get rid of any symantic products and go with something eise! why
are you trying to get support?

 

[WTC]

i would just get rid of any symantic products

My recommendation as well