Can't install Office 2007 SP1

  • Thread starter Thread starter Roger Bayer
  • Start date Start date
R

Roger Bayer

Running under Vista Business. Downloaded SP1. When I try to install it, I get
this error: The detection failed, this can be due to a corrupted installation
database.

How do I get around this?
 
Mine just failed too, you could try repairing or reinstall Office 2007,
download the Service Pack again and try installing.
 
I am having the same problem! Using windows Update, I have tried 8 times
and get the Error Code# 78F. Also I went to MS Downloads and got the 2007
Office Service Pack 1 (SP1). I still can not install it. Starts out OK and
then Fails :(

Just wanted you to know you are not alone...

xmas
======================================
 
Roger Bayer said:
Running under Vista Business. Downloaded SP1. When I try to install it, I get
this error: The detection failed, this can be due to a corrupted installation
database.

How do I get around this?

I've installed the Office SP on three different machines
and all have gone well. You could try disabling all programs
that are running in the background.... everything in the notification
area/systray. Or, try installing it in Safe Mode (F8).


-Michael
 
if you google you will see that there is a way to include the UPDATES in an
UPDATES folder so that office will pull them and install them while you
install office for the first time...

this is not as good as slipstreaming but anyway. this might solve the issue


Xmas said:
I am having the same problem! Using windows Update, I have tried 8 times
and get the Error Code# 78F. Also I went to MS Downloads and got the 2007
Office Service Pack 1 (SP1). I still can not install it. Starts out OK
and then Fails :(

Just wanted you to know you are not alone...

xmas
======================================
 
Insert your Office 2007 DVD in the drive and then try.
If you have more than one drive, try another if the first fails.
 
I thought the Windows Installer Service is disabled when in Safe Mode? Its
best if you recommend Diagnostics Mode.
 
Did you check which version of Office 2007 SP1 did you download. Hopefully it was not for the 64 bit OS version versus the 32 bit
 
I installed Office 2007 SP1 just fine in Safe Mode
on three different machines.

I installed Vista SP1 RC1 just fine in Safe Mode on
one machine. The full download install .exe, not
the one dependant on Vista's Update.

Any service pack I have ever installed has been done
from Safe Mode.

Now, the updates like http://support.microsoft.com/?kbid=943899
cannot be installed in Safe Mode.


-Michael
 
Roger Bayer said:
Running under Vista Business. Downloaded SP1. When I try to install it, I
get
this error: The detection failed, this can be due to a corrupted
installation
database.

How do I get around this?

Roger

Running under Vista Home Premium I have just installed Office 2007 SP1
without incident. That may not help you much, but at least it shows it can
work.

Doug
 
Roger - a question. Do you have Office 2007 installed in the first place?

The reason I ask is that I unwittingly downloaded (through WU
'recommended updates') and even 'successfully' installed MS 2007 Office
SP1, when when I did not even have Office 2007 in the first place! (The
resulting nag screens to upgrade to Office 2007 from Office 2002
eventually drove me to uninstall the thing.)
 
Tried that and no go :(
Un-installed and reinstalled and it went right on.
I think it might have been the Adobe Acrobat Pro plug-in (But I can't verify
it)
Now I need to repair the Adobe Acrobat so that it shows up in the office
apps.

xmas
 
Tried Office Diagnostics and no go :(
Un-installed and reinstalled and it went right on.
I think it might have been the Adobe Acrobat Pro plug-in (But I can't verify
it)
Now I need to repair the Adobe Acrobat so that it shows up in the office
apps.
Thank you for your time...

xmas
================================
SG said:
Quote:
From MVP Patrick Schmid

I'd start with Office Diagnostics: Start, All Programs, Microsoft
Office, Office Tools.
If that doesn't help: Go into Control Panel, Uninstall a Program and hit
change for Office 2007, then repair.
End Quote


--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet
Need your OEM Restore Disk?
http://restoredisks.com/
 
Thank You for your time
Tried with the DVD in the drive and still no go :(
Un-installed and reinstalled and it went right on.
I think it might have been the Adobe Acrobat Pro plug-in (But I can't verify
it)
Now I need to repair the Adobe Acrobat so that it shows up in the office
apps.

xmas
 

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