Can't Install Installer Cleanup

[Ramesh, MS-MVP]

Will look into the log Mike. Meanwhile, if you can send the Process Monitor log (see my previous post) that would help as well.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh:

Finally got logging to work.

Here's the log file: http://www.imageshack.us/?pickup=80115384851284.

There's a lot of info in there!

 

[Mike Hartsough]

Ok, I think I got it with Process Monitor. Both logs are in this file:
http://www.imageshack.us/?pickup=80115468655592

Thanks!

Will look into the log Mike. Meanwhile, if you can send the Process Monitor log (see my previous post) that would help as well.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh:

Finally got logging to work.

Here's the log file: http://www.imageshack.us/?pickup=80115384851284.

There's a lot of info in there!

Two other options that I can think of:

1. How to Enable Windows Installer Logging in Windows XP:
http://support.microsoft.com/kb/314852

Run the file msicuu.msi after enabling WI logging as mentioned in the article above.

(or)

2. Run Process Monitor and log all the registry/file system/process activities when running the file msicuu.msi. Save the results to a .PML file and upload it to free web host. See section "How to generate the log file for the application" in this article:
http://support.microsoft.com/kb/939896


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Ramesh, MS-MVP]

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ok, I think I got it with Process Monitor. Both logs are in this file:
http://www.imageshack.us/?pickup=80115468655592

Thanks!

Will look into the log Mike. Meanwhile, if you can send the Process Monitor log (see my previous post) that would help as well.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh:

Finally got logging to work.

Here's the log file: http://www.imageshack.us/?pickup=80115384851284.

There's a lot of info in there!

Two other options that I can think of:

1. How to Enable Windows Installer Logging in Windows XP:
http://support.microsoft.com/kb/314852

Run the file msicuu.msi after enabling WI logging as mentioned in the article above.

(or)

2. Run Process Monitor and log all the registry/file system/process activities when running the file msicuu.msi. Save the results to a .PML file and upload it to free web host. See section "How to generate the log file for the application" in this article:
http://support.microsoft.com/kb/939896


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Mike Hartsough]

Ok, it looks like this has to be some sort of real-time transfer. Do you know
of another way I can get a zip file to you?

I've set up another exchange. Here's the URL.
http://www.imageshack.us/?pickup=80115806743541

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ok, I think I got it with Process Monitor. Both logs are in this file:
http://www.imageshack.us/?pickup=80115468655592

Thanks!

Will look into the log Mike. Meanwhile, if you can send the Process Monitor log (see my previous post) that would help as well.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh:

Finally got logging to work.

Here's the log file: http://www.imageshack.us/?pickup=80115384851284.

There's a lot of info in there!

Two other options that I can think of:

1. How to Enable Windows Installer Logging in Windows XP:
http://support.microsoft.com/kb/314852

Run the file msicuu.msi after enabling WI logging as mentioned in the article above.

(or)

2. Run Process Monitor and log all the registry/file system/process activities when running the file msicuu.msi. Save the results to a .PML file and upload it to free web host. See section "How to generate the log file for the application" in this article:
http://support.microsoft.com/kb/939896


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Mike Hartsough]

Ugh. That one timed out from my end.....

Ok, it looks like this has to be some sort of real-time transfer. Do you know
of another way I can get a zip file to you?

I've set up another exchange. Here's the URL.
http://www.imageshack.us/?pickup=80115806743541

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ok, I think I got it with Process Monitor. Both logs are in this file:
http://www.imageshack.us/?pickup=80115468655592

Thanks!

Will look into the log Mike. Meanwhile, if you can send the Process Monitor log (see my previous post) that would help as well.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ramesh:

Finally got logging to work.

Here's the log file: http://www.imageshack.us/?pickup=80115384851284.

There's a lot of info in there!

:

Two other options that I can think of:

1. How to Enable Windows Installer Logging in Windows XP:
http://support.microsoft.com/kb/314852

Run the file msicuu.msi after enabling WI logging as mentioned in the article above.

(or)

2. Run Process Monitor and log all the registry/file system/process activities when running the file msicuu.msi. Save the results to a .PML file and upload it to free web host. See section "How to generate the log file for the application" in this article:
http://support.microsoft.com/kb/939896


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Ramesh, MS-MVP]

Mike, Just ping me from here:
http://windowsxp.mvps.org/feedback.htm

I'll respond back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ugh. That one timed out from my end.....

Ok, it looks like this has to be some sort of real-time transfer. Do you know
of another way I can get a zip file to you?

I've set up another exchange. Here's the URL.
http://www.imageshack.us/?pickup=80115806743541

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Mike Hartsough]

Ramesh:

Well, the problem got resolved.

My daughter invited a virus onto our PC that trashed the C drive. I had to
totally wipe the drive, and reinstall everything.

I had no problem installing WIC after this.

Thanks for all the help (I learned a lot that will hopefully help "next
time")!

Mike

Mike, Just ping me from here:
http://windowsxp.mvps.org/feedback.htm

I'll respond back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ugh. That one timed out from my end.....

Ok, it looks like this has to be some sort of real-time transfer. Do you know
of another way I can get a zip file to you?

I've set up another exchange. Here's the URL.
http://www.imageshack.us/?pickup=80115806743541

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

 

[Ramesh, MS-MVP]

Thanks for the update Mike.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com

Ramesh:

Well, the problem got resolved.

My daughter invited a virus onto our PC that trashed the C drive. I had to
totally wipe the drive, and reinstall everything.

I had no problem installing WIC after this.

Thanks for all the help (I learned a lot that will hopefully help "next
time")!

Mike

Mike, Just ping me from here:
http://windowsxp.mvps.org/feedback.htm

I'll respond back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


Ugh. That one timed out from my end.....

Ok, it looks like this has to be some sort of real-time transfer. Do you know
of another way I can get a zip file to you?

I've set up another exchange. Here's the URL.
http://www.imageshack.us/?pickup=80115806743541

Mike,

I'm getting the following error when downloading the logs:

"File upload seems to be abandoned by sender"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog