How to replace lost, broken, or missing Microsoft software or hardware:
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
This article describes how to contact Microsoft for help with the following issues:
• Replace lost, broken, damaged or defective Microsoft software disks.
• Purchase product upgrades.
• Replace broken or defective Microsoft hardware products.
• Check the status on support orders.
• Order downloadable service packs.
• Replace missing manuals.
Note The current owner must be in possession of the product and be able to provide proof of purchase of all products when making requests for replacements through the Supplemental and Replacement parts team. The Supplemental Parts team provides service for the United States (U.S.) and Canada only. Submit all foreign replacement part and service pack issues to the appropriate local subsidiary.
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
Hi, I recently reformatted my laptop but I can't reinstall microsoft home xp
because I misplaced the original cd installation disk. I still have the old
CD Key though. What do I do? Borrowing a friend's cd installation disk and
using my old cd key doesn't seem to work.
