Can't install DVD-rom, system won't boot? Help???


G

Guest

Below I will give my computer specs.
I have 2 hard drives, so the Primary IDE slots hold my 2 hard drives; one a
Master and the second one is the slave to the master.

On the Seconday IDE slots, I also have 2 cd-roms, one is the master and the
other is the slave to the master. The master is my cd/read/write cd-rom. I
want to leave it and change the slave cd-rom to a DVD-rom (not a dvd r/w
rom)...

I bought bestbuys dvd-rom, took out the 'slave' cd-rom and put the dvd-rom
in with the pin set for the slave. I booted my computer and it won't boot
pass the first booting page. It won't boot into windows.. What could be
wrong?????????

I took the new dvd-rom back out and left it out and tried booting and it
wouldn' t boot with nothing in the secondary cd-rom .. wierd to say the
least.. Like I said the secondary IDE slot is the Master of r/w cd-rom and I
never removed it or touched it, it is still there..

I then put my old cd-rom back in the secondary (slave) and waited a few
mintues and booted up my computer.. It booted with no problem.. I repeated
this whole sequence several times with the same results.. I for the life of
can't figure it out... My computer should boot with or without the second
cd-rom, shouldn't it????? Adding a cd-rom or a dvd-rom should not keep my
computer from booting up should it?????

In my cmos, I have it set to boot-up with the hard drive as my first
boot-up, the second is the cd-rom.. but I don't see how removing or replacing
the 'slave' cd-rom would prevent it from booting into windows..

Can someone please tell me what is causing this.. I need a dvd-rom drive.
not paticularly the brand of the dvd-rom I just bought (which I have already
took back anyway) but I do need to get a dvd-rom asap in my computer so I am
hoping someone might know a solution to this problem..

Here are my computer specs.. I hope I have covered everything...
SYSTEM INFORMATION:
Mother Board: K7N2 Delta series MS-6570 (v1.X) ATX Mainboard
AMD Athlonâ„¢ XP 2500+ 1.84 GHz, 2.00 GB Ram
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer NVIDIA
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 10 Stepping 0 Authentic AMD ~1837 MHz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/7/2003
SMBIOS Version 2.3
NVIDIA GeForce 6800 GT Video card 256MB
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.59 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 2.60 GB
Page File C:\pagefile.sys
Power Supply 400 Antex (ATX12V)
Primary IDE
Master 40 GB Hard Drive
Slave 160 GB Hard Drive
Secondary IDE
Master CD-R/W Rom: TDK 52x EIDE
Slave to Master CD-R/W Rom: MTRP 50x EIDE

This is all it gave on the storage/ide under my system info;
Storage/IDE:
Name Standard Dual Channel PCI IDE Controller
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCI\VEN_10DE&DEV_0065&SUBSYS_57001462&REV_A2\3&13C0B0C5&0&48
I/O Port 0x0000F000-0x0000F00F
Driver c:\windows\system32\drivers\pciide.sys (5.1.2600.0
(XPClient.010817-1148), 3.25 KB (3,328 bytes), 8/29/2002 7:00 AM)

Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&26D47942&0&0
I/O Port 0x000001F0-0x000001F7
I/O Port 0x000003F6-0x000003F6
IRQ Channel IRQ 14
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 93.13 KB (95,360 bytes), 8/29/2002 7:00 AM)

Name Secondary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&26D47942&0&1
I/O Port 0x00000170-0x00000177
I/O Port 0x00000376-0x00000376
IRQ Channel IRQ 15
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.2180
(xpsp_sp2_rtm.040803-2158), 93.13 KB (95,360 bytes), 8/29/2002 7:00 AM)
 
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G

Guest

P.S. I forgot to mention I just upgraded my ram memory from 512 mb to 2GB (my
mother board allows up to 3GB ram). Seriously doubt if this might have
something to do with my problem but thought I ought to mention it..
 
A

Anna

grams said:
P.S. I forgot to mention I just upgraded my ram memory from 512 mb to 2GB
(my
mother board allows up to 3GB ram). Seriously doubt if this might have
something to do with my problem but thought I ought to mention it..


grams:
I'm not sure if you've resolved your problem, so in case you haven't,
perhaps the following will be of some use to you...

First, we'll make the following assumptions...
1. All the devices, i.e., the hard drives & the optical drives are
non-defective, as are the IDE cables connected to these devices. Ditto for
the motherboard's IDE channels.
2. The IDE cables are correctly & securely fastened to these devices as are
the power supply connections.
3. The boot HD is correctly connected to the motherboard's IDE Primary IDE
channel and is connected to the end connector of its IDE cable and is
correctly jumpered as Master.
4. The secondary (storage) HD is also correctly connected/configured as a
Slave to the Primary Master HD.
5. The optical drives are similarly correctly connected/configured on the
Secondary IDE channel.

Re:check *all* of your connections and the configuration of these devices to
ensure that they are indeed correctly connected and configured. Take nothing
for granted.

If, after checking that the connections/configurations of the devices are
correct and the system still doesn't boot with all four devices present,
describe precisely what happens during the boot process. What error
message(s), if any, are displayed?

Can you boot into Safe Mode?

What happens if you attempt to boot to a bootable floppy disk (assuming you
have one) or to a bootable CD, e.g., the XP installation CD?
Anna
 
G

Guest

Hi Anna,
I put my old cd-rom slave back in. So now everything is the way it was
before I tried to replace this slave cd-rom with the dvd-rom.. It boots fine,
No problem, no error messages... never had a problem..

The problem starts when I take this slave-cd-rom out, the computer won't
boot pass the first boot screen, it hangs and sets there doing nothing, I
can't get into cmos or anything, nor will it boot to xp disk or any other
disk. I litterally have to turn the computer off.. it did the same thing when
I tried to put the new dvd-rom in. BUT when I put the old slave cd-rom back
in, it will boot up to windows.. so I don't know why that cd-rom slave has to
be there in order for my computer to boot up???? The master CD-r/w-rom is
set to master and the other one is set to slave.. same for both hard drives
so the settings are ok.. I have checked and reset and recheck the cables,
they seem to be working just fine, if they weren't it wouldn't boot up even
with the old cd-rom back in, right?
This is what has me baffled.. what is it with this cd-rom slave that seems
to have the control over my computer booting? It don't make sense..
 
A

Anna

grams said:
Hi Anna,
I put my old cd-rom slave back in. So now everything is the way it was
before I tried to replace this slave cd-rom with the dvd-rom.. It boots
fine,
No problem, no error messages... never had a problem..

The problem starts when I take this slave-cd-rom out, the computer won't
boot pass the first boot screen, it hangs and sets there doing nothing, I
can't get into cmos or anything, nor will it boot to xp disk or any other
disk. I litterally have to turn the computer off.. it did the same thing
when
I tried to put the new dvd-rom in. BUT when I put the old slave cd-rom
back
in, it will boot up to windows.. so I don't know why that cd-rom slave has
to
be there in order for my computer to boot up???? The master CD-r/w-rom is
set to master and the other one is set to slave.. same for both hard
drives
so the settings are ok.. I have checked and reset and recheck the cables,
they seem to be working just fine, if they weren't it wouldn't boot up
even
with the old cd-rom back in, right?
This is what has me baffled.. what is it with this cd-rom slave that seems
to have the control over my computer booting? It don't make sense..


grams:
I honestly don't know what else to suggest. While I have come across some
rare cases where a defective secondary (non-bootable) IDE device would cause
the system *not* to boot, I can't recall where its absence resulted in the
same problem. Aside from that unusual situation, *every* case I've come
across with a problem similar or identical to yours resulted from either
defective component(s) or one or more misconfigurations of normally
functional IDE/ATAPI devices.

Perhaps it would be worthwhile to contact MSI - the manufacturer of your
motherboard - to see if they can shed any light on this.

If & when you resolve this problem, I would appreciate hearing about its
solution.
Anna
 
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G

Guest

Thank you Anna,
You got it! I will try to contact MSI and/or take my cpu to a shop. If I
find out the cause/solution, I will post it here..
Thanx again..
Grams
 
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