Can't get Windows updates

[Guest]

I get the following message when I try to get windows updates
c:\windows\system32\ftp.exe in in use by another application
I have Norton and Adaware but they do not show a problem
I do not want to download security systems that ask for on line payment as I
do not want credit card info on my system.
Is there a free download that could help.
Thanks

 

[Iceman]

c:\windows\system32\ftp.exe in in use by another application

The permission/rights on the file/folder can be corrupt, missing or
revoked. Verify that e.g. Administrator and SYSTEM have full control over
the file.

Several other people have had this problem for Win2k SP3 upgrades as well
as WinXP SP1, on other files, with the same error message. After they fixed
the access rights, the service pack install succeeded.

To verify the rights settings on the file, please do the following:

In a command prompt (run e.g. cmd.exe from Start/Run to open one):

Run the following command:

cacls.exe %windir%\system32\ftp.exe

Also have a look at these two posts:
http://groups.google.com/group/microsoft.public.win2000.windows_update/msg/c7ca9eef3bea3492
http://groups.google.com/group/microsoft.public.win2000.general/msg/fc24d4ebce6710cf

HTH