Can't install Windows Updates


N

nicnat

I'm not sure where to post this. I'm running XP Pro SP2 so I hope this
forum is suitable. I can't install Windows updates manually. There are 12
now as revealed by the "Express" search and they will certainly download but
then after downloading
I get a box which simpley says:
"Some Updates Were Not Installed". Below that is a box with the list which
wouldn't install. There is no error number given. The only subsequent
message is this: "Problem: A problem on your computer is preventing updates
from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem."

Running Troubleshooter is no help as this seems to be a generic app with a
search box asking for input. I tried "failed update installation" and
"failed windows updates" but got no matches. Really a useless
Troubleshooter.

I do have updates set for automatic and apparently some do install using
that method. However, from time to time I'll go in manually and update
Windows and this problem occurs - has been ocurring for quite some time
actually.

Here's a list of the Windows updates which wouldn't install. There are
updates in other categories as well: Office and Visual Studio.
Windows Genuine Advantage Notification (KB905474)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB945553)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for ActiveX Killbits for Windows XP (KB948881)
Windows Malicious Software Removal Tool - April 2008 (KB890830)

Any idea what to do about this?

Thanks.
 
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N

nass

nicnat said:
I'm not sure where to post this. I'm running XP Pro SP2 so I hope this
forum is suitable. I can't install Windows updates manually. There are 12
now as revealed by the "Express" search and they will certainly download but
then after downloading
I get a box which simpley says:
"Some Updates Were Not Installed". Below that is a box with the list which
wouldn't install. There is no error number given. The only subsequent
message is this: "Problem: A problem on your computer is preventing updates
from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem."

Running Troubleshooter is no help as this seems to be a generic app with a
search box asking for input. I tried "failed update installation" and
"failed windows updates" but got no matches. Really a useless
Troubleshooter.

I do have updates set for automatic and apparently some do install using
that method. However, from time to time I'll go in manually and update
Windows and this problem occurs - has been ocurring for quite some time
actually.

Here's a list of the Windows updates which wouldn't install. There are
updates in other categories as well: Office and Visual Studio.
Windows Genuine Advantage Notification (KB905474)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB945553)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for ActiveX Killbits for Windows XP (KB948881)
Windows Malicious Software Removal Tool - April 2008 (KB890830)

Any idea what to do about this?

Thanks.


Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144
You cannot install some updates or programs: Go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941

Please copy and paste the following into a Notepad and Save it as Reg.bat on
your Desktop then double click the Reg.bat to execute it and click "YES" to
register the Required DLLs for the windows updates engine.

regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 oleaut32.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
net start wuauserv


Reboot the machine and see if you will be able to get and install any updates.


Dial-a-fix
http://wiki.djlizard.net/Dial-a-fix
HTH.
nass
 
N

nicnat

nass said:
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144
You cannot install some updates or programs: Go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you
try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941

Please copy and paste the following into a Notepad and Save it as Reg.bat
on
your Desktop then double click the Reg.bat to execute it and click "YES"
to
register the Required DLLs for the windows updates engine.

regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 oleaut32.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
net start wuauserv


Reboot the machine and see if you will be able to get and install any
updates.


I tried the Reg.bat suggestion above and was mostly successful. The
cryptscv.dll file would not register and gave a "cryptscv.dll loaded but
DLL register server entry point was not found. File can not be registered."
message.

Then going back to www.update.microsoft.com, I went through the time
consuming task of letting it discover what updates I needed and download
them. Trying to install the updates resulted in the same result as
originally noted.

Any other ideas please?
 
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N

nass

nicnat said:
I tried the Reg.bat suggestion above and was mostly successful. The
cryptscv.dll file would not register and gave a "cryptscv.dll loaded but
DLL register server entry point was not found. File can not be registered."
message.

Then going back to www.update.microsoft.com, I went through the time
consuming task of letting it discover what updates I needed and download
them. Trying to install the updates resulted in the same result as
originally noted.

Any other ideas please?


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Re-enable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

You have the Cryptographic services disabled or damaged, try to
repair/reinstall this service:
Open a run command and type in:
services.msc click [OK]
On the services control panel locate this service and make sure it
start Auto:

Cryptographic Services
Remote Procedure Call (RPC)
Right click the above services and select properties, on the
properties make
the changes to the start STATUS.
Close the services Control panel, Reboot your machine and start the
Update,
does it help?.
Or Open a run command and try to stop and Restart the crypto service
by
typing in:
net stop cryptsvc click [OK]
net start cryptsvc click [OK]
Reboot your machine and try the updates site.
If all fail try this VBs script to start the Services:
Corrects Cryptographic Error Message when installing Windows Updates
http://www.dougknox.com/xp/scripts_desc/xp_cryptofix.htm
Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/kb/817287

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=514705&SiteID=25

288. Restore Cryptographic Service - CryptSvc
http://www.kellys-korner-xp.com/xp_tweaks.htm

Run Disk CleanUp on your computer first, then try to run the Windows updates
page and select custom then uncheck the updates which keeping reinstalling
on your computer.
Then open the Windows Explorer and locate this path:
C:\Windows\SoftwareDistributions\ Download or update and delete the
contents in the Right Pane/Window for these updates.


Reboot your computer and see if that will help.

HTH.
nass
 

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