Can't get VPN Server Configured with Windows XP

[Jim W.]

I can't get the VPN Server turned on in XP.

Here are the steps I've taken. Any help would be greatly appreciated.
(That is as long as it doesn't involve, "just re-install windows")

I go to "Create a new connection"

I click Next

I choose "Set up an advanced connection" and click Next

I choose "Accept incoming connections" and click Next

There is a long (120 second) pause with hourglass and then get the
following error message:

"Incoming Connections depend on the Routing and Remote Access service
which was unable to start. For more information check the system
event log."

System event log shows the following sorted in order of occurance:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 11/14/2004
Time: 8:51:40 AM
User: APTIVA\Jim
Computer: APTIVA
Description:
The Routing and Remote Access service was successfully sent a start
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 11/14/2004
Time: 8:51:41 AM
User: N/A
Computer: APTIVA
Description:
The Routing and Remote Access service entered the running state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20103
Date: 11/14/2004
Time: 8:51:41 AM
User: N/A
Computer: APTIVA
Description:
Unable to load C:\WINDOWS\System32\mprddm.dll.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7e 00 00 00 ~...

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 11/14/2004
Time: 8:51:43 AM
User: N/A
Computer: APTIVA
Description:
The Routing and Remote Access service entered the stopped state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 11/14/2004
Time: 8:51:43 AM
User: N/A
Computer: APTIVA
Description:
The Routing and Remote Access service terminated with service-specific
error 126 (0x7E).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Jeffrey Randow (MVP)]

Check to make sure that the Remote Access Connection Manager service
is not disabled.

Also take a look at http://support.microsoft.com/kb/330163
---
Jeffrey Randow (Windows Networking MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx