Can't get rid of window that shows up on Bootup

[Guest]

I close this window and reboot but the window keeps coming up. I don't beleve it is a balloon notification and have tried that avenue or maybe I didn't implement the noballoon parameter correctly. This window originally showed up when I installed new software (it is a support folder type window). Are these called balloons?

In any case, before I closed down, the desktop is clean of windows and I restart. Once it has completed startup, this window is open again.

Any help would be greatly appreciated.

Gordon

 

[Patty MacDuffie]

What is the title of the window? Any text in the Window? (The title is the
text in the blue bar at the very top of the window.)
--
Patty MacDuffie
MS MVP for Windows XP

I close this window and reboot but the window keeps coming up. I don't

beleve it is a balloon notification and have tried that avenue or maybe I
didn't implement the noballoon parameter correctly. This window originally
showed up when I installed new software (it is a support folder type
window). Are these called balloons?

In any case, before I closed down, the desktop is clean of windows and I

restart. Once it has completed startup, this window is open again.