Can't get past Win XP log on screen

[Guest]

I installed Norton Systemworks 2004 today and ran the antivirus software. It
found several files infected with adware viruses. It removed some files and
I followed the instructions and removed several of the others that I could
find.

After rebooting, I can not get past the log on screen. I see the used icons
to click to log on, but when I choose one, it will start loading my
preferences and then go right into logging off and back to the choose user
screen.

Please help!

Thanks, Jack

 

[Will Denny]

Hi

After the next reboot, keep tapping the F8 key, to see if you can access a
screen that has 'Last Known Good Configuration' as an option. Try that to
see if you can boot into Windows normally.

 

[Rock]

I installed Norton Systemworks 2004 today and ran the antivirus software. It
found several files infected with adware viruses. It removed some files and
I followed the instructions and removed several of the others that I could
find.

After rebooting, I can not get past the log on screen. I see the used icons
to click to log on, but when I choose one, it will start loading my
preferences and then go right into logging off and back to the choose user
screen.

Please help!

Thanks, Jack

A common result of removing spyware. See this link for a resolution:

Unable to Log On To Windows XP After Removing wsaupdater.exe
http://www.lavasofthelp.com/articles/v6/04/06/0901.html