can't get past the blue screen on win xp pro?

[dan1216]

need help getting past blue screen. tried booting up in
safe mode,last known configuration and it still won't
boot up. another problem is that i lost my lic# to xp pro
when i moved. the error i get is
(unmountable_boot_volume ).

i found software to help me at microsoft's web page. but
the only problem is that i have a laptop and i don't have
a
floppy disk drive only a cd/rw,dvd drive.

open to any suggestions?

dan

 

[Rick \Nutcase\ Rogers]

Hi,

Please see:

"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart
Your Computer or Upgrade to Windows XP
http://support.microsoft.com/?kbid=297185

You may need to run the Recovery Console, if so and your provided system
disks do not provide for it, then you may also need to download and create
the recovery disks here:

Home edition:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33290

Professional edition:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33291

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[DAN1216]

Another problem i forgot to mention is that i don't have
the winxp pro cd's because i purchased the laptop with it
already pre-installed. any way around this problem?

 

[Rick \Nutcase\ Rogers]

Hi,

You need either the floppy drive (many support a USB floppy at boot), or
some means of accessing the recovery console. Check your owners manual,
there may be a way - then again there may not, in which case your only
recovery option is the one you don't want.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone