Can't get my laptop to connect to an existing ethernet connection

[Girlwatcher]

When attempting to connect to a existing ethernet connection I get a
limited conectivity message and cannot access the internet at all.

The laptop I have is a Pavilion zv6000 and runs Windows XP. I have
used Windows ME since it came out and was completely happy with it, but

when I went to buy my laptop, I discovered I would have to take XP and
start learning it. I had used other computers with XP on them, but not

to a great degree, so am only passing familiar with the differences. I

do get connected with my wireless access with no problem, and I have
used the ethernet access at IdleAire stations before with no problem so

I am certain the hardware is in working condition but I am apparently
missing some setting or protocol or something. I did travel with my
desktop before I purchased the laptop and would frequently carry it
into someones home to disconnect their ethernet card and plug into the
card on my desktop. I never had a problem accessing the internet that
way, it always came up just as it had on their desktop. I have tried
deleting the connection and reconfiguring it, I have checked all the
settings that I know to check to make sure I am automatically detecting

ip addresses, gateway addresses, etc.


My ethernet card is a Realtek RTL8139/810x and my wireless card is a
Broadcom 802.11.


Both are enabled and in perfect working condition. I have not
installed anything new relating to either of them since purchasing the
laptop two months ago.


Thanks for any help or advice - I have tried the HP and microsoft
sites, but keep getting wireless info instead of ethernet info so I
must be searching for the wrong thing. At least in their eyes!


Thanks!

Gin

 

[__spc__]

When attempting to connect to a existing ethernet connection I get a
limited conectivity message and cannot access the internet at all.

[snip]

What happens when you CAT5 wire connect the router and laptop? Do you get a
a LAN connection?

 

[Ron Martell]

When attempting to connect to a existing ethernet connection I get a
limited conectivity message and cannot access the internet at all.

The laptop I have is a Pavilion zv6000 and runs Windows XP. I have
used Windows ME since it came out and was completely happy with it, but

when I went to buy my laptop, I discovered I would have to take XP and
start learning it. I had used other computers with XP on them, but not

to a great degree, so am only passing familiar with the differences. I

do get connected with my wireless access with no problem, and I have
used the ethernet access at IdleAire stations before with no problem so

I am certain the hardware is in working condition but I am apparently
missing some setting or protocol or something. I did travel with my
desktop before I purchased the laptop and would frequently carry it
into someones home to disconnect their ethernet card and plug into the
card on my desktop. I never had a problem accessing the internet that
way, it always came up just as it had on their desktop. I have tried
deleting the connection and reconfiguring it, I have checked all the
settings that I know to check to make sure I am automatically detecting

ip addresses, gateway addresses, etc.


My ethernet card is a Realtek RTL8139/810x and my wireless card is a
Broadcom 802.11.


Both are enabled and in perfect working condition. I have not
installed anything new relating to either of them since purchasing the
laptop two months ago.


Thanks for any help or advice - I have tried the HP and microsoft
sites, but keep getting wireless info instead of ethernet info so I
must be searching for the wrong thing. At least in their eyes!

When you have your computer connected via the ethernet card open
Control Panel - Network Connections. Right-click on the icon for your
ethernet connection, select Status, go to the Support tab, and click
on the Details button. Post all of the information back here.

Then connect with the wireless card and repeat the procedure and post
that information as well.

That may show us what is going amiss.

Good luck

Ron Martell Duncan B.C. Canada

 

[Jim Macklin]

Windows XP has a wizard to setup your connection, it should
fix your problem.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.
some support
http://www.usdoj.gov/olc/secondamendment2.htm



|
| >When attempting to connect to a existing ethernet
connection I get a
| >limited conectivity message and cannot access the
internet at all.
| >
| >The laptop I have is a Pavilion zv6000 and runs Windows
XP. I have
| >used Windows ME since it came out and was completely
happy with it, but
| >
| >when I went to buy my laptop, I discovered I would have
to take XP and
| >start learning it. I had used other computers with XP on
them, but not
| >
| >to a great degree, so am only passing familiar with the
differences. I
| >
| >do get connected with my wireless access with no problem,
and I have
| >used the ethernet access at IdleAire stations before with
no problem so
| >
| >I am certain the hardware is in working condition but I
am apparently
| >missing some setting or protocol or something. I did
travel with my
| >desktop before I purchased the laptop and would
frequently carry it
| >into someones home to disconnect their ethernet card and
plug into the
| >card on my desktop. I never had a problem accessing the
internet that
| >way, it always came up just as it had on their desktop.
I have tried
| >deleting the connection and reconfiguring it, I have
checked all the
| >settings that I know to check to make sure I am
automatically detecting
| >
| >ip addresses, gateway addresses, etc.
| >
| >
| >My ethernet card is a Realtek RTL8139/810x and my
wireless card is a
| >Broadcom 802.11.
| >
| >
| >Both are enabled and in perfect working condition. I
have not
| >installed anything new relating to either of them since
purchasing the
| >laptop two months ago.
| >
| >
| >Thanks for any help or advice - I have tried the HP and
microsoft
| >sites, but keep getting wireless info instead of ethernet
info so I
| >must be searching for the wrong thing. At least in their
eyes!
| >
| >
|
| When you have your computer connected via the ethernet
card open
| Control Panel - Network Connections. Right-click on the
icon for your
| ethernet connection, select Status, go to the Support tab,
and click
| on the Details button. Post all of the information back
here.
|
| Then connect with the wireless card and repeat the
procedure and post
| that information as well.
|
| That may show us what is going amiss.
|
| Good luck
|
| Ron Martell Duncan B.C. Canada
| --
| Microsoft MVP (1997 - 2006)
| On-Line Help Computer Service
| http://onlinehelp.bc.ca