Can't get into email - demands password

[Di H]

I can't access windows mail - system keeps asking for user name and
password but then won't accept whatever I type in. This is error message:

Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

Think problem may have started with last Windows security update?

 

[Gary VanderMolen \(MVP\)]

Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure that "Log on using Secure Password Authentication" is not enabled.

If that setting was already unchecked, make sure your antivirus is not
configured to scan emails.

Gary VanderMolen, Microsoft MVP (Mail)


"Di H" wrote in message
I can't access windows mail - system keeps asking for user name and
password but then won't accept whatever I type in. This is error message:

Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

Think problem may have started with last Windows security update?

 

[Harold Fallorin Cambaliza]

have you recently change your email password from live.com/hotmail/msn, if
so change to the original and then .. change it on windows mail..

 

[ayefly2]

If you are getting a "Windows Security" "logon" box that pops up asking for
user and password information, it might be an email virus because in the
past, I typed it in and instantly received 100 junk-phishing emails offering
the Prescription drugs. I changed my password and now I don't get the "junk"
anymore. I hope this helps.The exact thing has happened to me many times (
almost daily), including just about 30 minutes ago. I would be able to send,
forward, reply and delete but NOT receive. I have been able to get around
this in the past by forwarding three or four emails from my inbox and maybe
sending a couple to myself, then I could click receive and everything would
come through.
However, this didn't work today. This is what I just did to fix it. From your
Windows mail Inbox, go to tools, then accounts, then select your mail
account then properties, then servers. Last of all make sure your email
username and password are there and they are correct. When I just checked
mine they were not there at all! I don't know how that happened. I am the
only one that uses this computer. I typed them in and clicked send/receive
and instantly received three dozen emails. I think the Windows Security"
"logon" box that pops up asking for user and password info. might be an email
virus because in the past, I typed it in and instantly received 100
junk-phishing emails offering the Prescription drugs. I changed my password
and now I don't get the "junk" anymore. I hope this helps.