error message

[kapper]

Hi, the following error message has started to appear, after l have just
tried (unsuccessfully) to add another Windows Mail account:

Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR popgate unknown command', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

How can l rectify this problem please? Thanks in advance.

 

[mac]

Hi, the following error message has started to appear, after l have just
tried (unsuccessfully) to add another Windows Mail account:

Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR popgate unknown command', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

How can l rectify this problem please? Thanks in advance.

See http://btyahoo.com/broadbandassistance follow the instructions as set
out for Outlook Express, Windows Mail uses the same settings.

 

[Gary VanderMolen]

Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

 

[merv]

Hi
I tried everything to overcome these error messages in WM and Windows Live
Mail. All the suggestions in this area failed UNTIL...
Hooray. I went into my webmail account (Tiscali) and got them to check and
resend to me the password related to the account that was promting the error
messages. This they did and MAGIC - it cured the problem. If you are still
having problems, do try this. This is on the basis that the e-mail has to
pass through your ISP first before it gets to WM; testing the webmail is a
short and easy first step rather than fiddling with uninstalling Nortons and
re-installing Nortons, etc etc.

 

[Gary VanderMolen]

Agreed. If you're not 100% sure you have the correct password, test it
with webmail.