Cant get a printer to print

[Tom]

I have a XP desktop and a Vista laptop. I have the network configured and I
can see the shared folders and printers on the XP desktop from the Vista
laptop. I can access the shared folders and printer. I can send a print job
to the printer from the laptop and I can see it in the print que but the job
will not print it just sits there. I cant print a test page or any other
document. I let Vista install the print drivers for the printer, a Lexmark
1270.

 

[Robert L. \(MS-MVP\)]

Make sure you have latest printer driver. If you do, try to add the printer
as local printer first and remap it. Or this search result may help,

Vista Print Issues2. Many Vista printer issues are solved by installing the
printer as a Local Printer. Check this post:. Vista: Cannot connect to the .
....
www.chicagotech.net/vista/vistaprint.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[astaykov]

Hello,
I face the very same problem. But let me explain more details:
1. Desktop station with Vista 64. HP LaserJet 1018 connected to it (have
full support for VISTA 64). Shared.
2. Laptop with XP SP2 x86.
3. Successfully browsed to the shared printer. Installed as a local printer
on the Laptop using new local port (\\vista-pc\hpdj).

Now, the only way I got this printer to print job from the XP is the
following:
1. Turn the UAC OFF.
2. Authenticated from the XP to the VISTA with the username that is the
OWNER of the printer.

Any other attempts to prints (i.e. with different name, that has full access
to the printer from the SECURITY TAB, or UAC ON) just sends the print job to
the Queue and nothing happens untill restart of print spooler service on the
VISTA.

 

[Robert L. \(MS-MVP\)]

Another option without disable UAC is enabling the guest account. The
following post have some discussions. Note: it is recommended to have a
password for the guest account. Otherwise, we may have another issue. Please
post back with the result.

Vista: Cannot connect to the ...printer I get, "Cannot connect to the
printer, access denied." For the ..... Although I can browse and see the
printer in Vista, I cannot actually ...
www.chicagotech.net/netforums/viewtopic.php?t=995


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[astaykov]

Hi,
Together with the Microsoft TechNet team from the MS Forums we found a
solution.
The full version is posted here:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2629862&SiteID=17

In brief: there are some local policies which should be set.
And disable the "bidirectional support" at the "Ports" tab of the printer
properties.

Regards,
Anton

 

[Robert L. \(MS-MVP\)]

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[pat]

thank you done what you said and worked right away after weeks of trouble
mine is lexmark 3480 printed this page anyway