Can't find NK2 file!

[NickR]

I am trying to extract my autocomplete list to save when i change computers
but cannot find NK2 file. I have looked where suggested and searched but
cannot find it anywhere

Any help gratefully recieved

 

[M]

I am trying to extract my autocomplete list to save when i change computers
but cannot find NK2 file. I have looked where suggested and searched but
cannot find it anywhere

Any help gratefully recieved

Did you set the search to search for hidden files?

M

 

[Brian Tillman [MVP - Outlook]]

I am trying to extract my autocomplete list to save when i change computers
but cannot find NK2 file. I have looked where suggested and searched but
cannot find it anywhere

It's in the (usually hidden) folder %AppData%\Microsoft\Outlook. See this:
http://www.ingressor.com/autocompletetips.htm

Tools to help you export it can be found here:
http://www.slipstick.com/problems/nicknamecache.asp under the "Tools" section.

 

[NickR]

Thanks Brian - still cannot find it - i have Vista and can't even find
Documents and Settings!

This is a company computer - do you think the issue is access is possibly
prohibited?

 

[NickR]

Thanks M

I did go into Control Panel and check show hiden files and folders and also
unchecked hide protected operating systems - would that have opened the
search to hidden folders?

 

[Brian Tillman [MVP - Outlook]]

Thanks Brian - still cannot find it - i have Vista and can't even find
Documents and Settings!

This is a company computer - do you think the issue is access is possibly
prohibited?

I never mentioned "Documents and Settings". "Documents and Settings" is for
XP. Use the path I stated, which works for XP, Vista, and 7. Open Windows
Explorer and enter

%AppData%\Microsoft\Outlook\

in the Address field. Click Go.

 

[NickR]

Thanks Brian - all sorted - you are a star!

I never mentioned "Documents and Settings". "Documents and Settings" is for
XP. Use the path I stated, which works for XP, Vista, and 7. Open Windows
Explorer and enter

%AppData%\Microsoft\Outlook\

in the Address field. Click Go.

 

[KyleA]

Thanks Brian - all sorted - you are a star!

:




- Show quoted text -

I am having this same problem. i just did a swap for a client of mine
and on his new computer he has a new .nk2 file on his old computer he
has the autocomplete on and autoname suggestion when typing in a
letter in the "To." i looked in the %AppData%\Microsoft\Outlook\
location, but he does not have "Outlook.NK2" he has "MS Exchange
Settings.NK2"....i transfered it and it doesn't transfer his cache
autocomplete from his old computer. i did a search of all files and
folders with hidden files to be searched as well. Again, the MS
Exchange Settings.NK2 was the only thing that came up. i also tried
turning the autocomplete off and then back on to send a email to
myself and another person to see if outlook would make a new .NK2 file.

 

[Brian Tillman [MVP - Outlook]]

I am having this same problem. i just did a swap for a client of mine
and on his new computer he has a new .nk2 file on his old computer he
has the autocomplete on and autoname suggestion when typing in a
letter in the "To." i looked in the %AppData%\Microsoft\Outlook\
location, but he does not have "Outlook.NK2" he has "MS Exchange
Settings.NK2"....

The NK2 file is named with the same name as the mail profile, so this person
must have been using the mail profile "MS Exchange Settings".

i transfered it and it doesn't transfer his cache autocomplete from his old
computer.

Did you rename to NK2 file to match the name of the mail profile he's using?

 

[KyleA]

I am having this same problem. i just did a swap for a client of mine
and on his new computer he has a new .nk2 file on his old computer he
has the autocomplete on and autoname suggestion when typing in a
letter in the "To." i looked in the %AppData%\Microsoft\Outlook\
location, but he does not have "Outlook.NK2" he has "MS Exchange
Settings.NK2"....i transfered it and it doesn't transfer his cache
autocomplete from his old computer. i did a search of all files and
folders with hidden files to be searched as well. Again, the MS
Exchange Settings.NK2 was the only thing that came up. i also tried
turning the autocomplete off and then back on to send a email to
myself and another person to see if outlook would make a new .NK2 file.

I figured out how to fix this problem. if you have a nk2 file like the
one i had "ms exchange settings.nk2" and put it on another computer in
the %AppData%\Microsoft\Outlook folder, and then after you launch
outlook and cant get your auto suggest names that are supposed to be
there like before, well if you look in the folder %AppData%\Microsoft
\Outlook folder after you launch the outlook, outlook will make a nk2
file called "outlook.nk2" while yours is in there. all that is needed
to be done is to, delete the one that says "outlook.nk2" and rename
your "ms exchange settings.nk2" file to "outlook.nk2" and everything
should be working properly like before.

 

[Brian Tillman [MVP - Outlook]]

I figured out how to fix this problem.

That's wht I posted on September 30, the day before you posted your message,
that the name of the NK2 file must match your mail profile name. You have a
mail profile named "Outlook".

 

[TimC]

That's wht I posted on September 30, the day before you posted your message,
that the name of the NK2 file must match your mail profile name. You have a
mail profile named "Outlook".

Brian, apparently your response was too accurate to understand.