can't find library MSVCR80.dll

[Guest]

When a user tries to run the .exe for the MS SA Benefits Calculator they get
this error...
Executable "\\pathname\SA Calc vs5.8.2.exe" had the following unrecoverable
error:
Couldn't find library MSVCR80.dll (required by
C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL)
Please ensure that it is installed.

He's the only one that is getting this error when running this .exe How can
I fix this for him?

Thank you,
Laura

 

[Guest]

When a user tries to run the .exe for the MS SA Benefits Calculator they get
this error...
Executable "\\pathname\SA Calc vs5.8.2.exe" had the following unrecoverable
error:
Couldn't find library MSVCR80.dll (required by
C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL)
Please ensure that it is installed.

He's the only one that is getting this error when running this .exe How can
I fix this for him?

Thank you,
Laura

Hi Laura,
Try to search fore this file and copy it to where the system wanted:
C:\Program Files\MicrosoftOffice\OFFICE12.
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
Run disk clean up and Defrag in safe mode.
HTH.
nass

 

[Guest]

After trying that I get a different error when running the .exe
Runtime Error!
R6034
An application has made an attempt to load the C runtime library
incorrectly. Please contact the application's support team for more
information.

 

[Guest]

Hi Laura,
Do you have Roxio CD Palyer and Windows Media 11, if you do try to roll-back
to windows media10.
http://kb.roxio.com/content/kb/Creator/000058MD
HTH.
nass

 

[Guest]

I don't have that combo installed but i did try rolling Windows Media back
from 11 as that was the version installed and still no luck, getting the same
error.

Laura

 

[Guest]

Vcredist.exe installs the latest run-time components for Visual C++
applications
http://support.microsoft.com/default.aspx?scid=kb;en-us;259403

Can we get info about who create the Calc or you are trying to program a
Calac using one of the development tools/compilers like C++,C# or VBS?.
Did you copied the file MSVCR80.dll to this directory:
C:\Windows\System32
Also look in the event viewer for error messages that can shed some light
on the causer.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass

 

[Peter Foldes]

Laura

Is Norton installed on your computer by any chance ??