Windows XP Can't find csrss.exe

[SkullMblem]

I just joined and I don’t know if there is a place to put questions but I’m putting one here. My computer has been slowly breaking and I’ve fixed a lot of stuff but I have many questions which I hope people can help me with.



1- I have MacAfee from AOL which is virus and firewall and i have Verizon security which has Firewall, virus and Spyware....should I get rid of one.......



2- When I start my computer an error message pops on that says can’t find file in C:\Windows\Media\csrss.exe

What should I do?



3- Lastly, I deleted internet explorer from my desktop and I can’t get it back. When I go to properties, and then desktop, the option to put internet explorer on the desktop is not there.



Thanks for reading and it would be very helpful if you could help me.

 

[Adywebb]

Firstly it would be nice to know what operating system you are using - I will guess for now its Windows XP.


1. Yes - you should only ever run one antivirus and firewall on your system.

2. csrss.exe is part of the Windows Runtime Subserver System - however it should be located in the C:\Windows\System32 folder - in other instances its a virus/trojan - what has probably happened is that the virus has been cleaned but it has left this remnant behind and Windows can no longer find it. You need to do a good antivirus scan in Safe Mode to make sure this virus is still not present on your system.

3. Right click on your Desktop>Select New>Shortcut. Browse to your Hard Drive and go to Program Files>Intenet Explorer and select IEXPLORE. Click OK>Next>Finish.

 

[SkullMblem]

Thanks ..that was very helpful