Can't exit from Windows messenger

[Graham Cluer]

Using Windows Messenger 4.7.2009 and Windows XP (+latest service packs
etc)

When I try to exit from WM it tells me "There are other services using
features of Windows Messenger"

Although it suggests some culprits I don't think any are running. Any
pointers?
--

-- -------------------------------------------------------------------- --
Graham Cluer | Email: news1 <at> cluer <dot> com

(If replying by e-mail please make the above into a legal email address)
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[Jonathan Kay [MVP]]

Greetings Graham,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Windows Messenger and cause it
to also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Telos]

I normally find Outlook actually causes the mentioned problem, check your
taskmanager for msimn.exe, if u see its open then end task it (if you dont
have outlook open of course) and you'll proberly find it'll let you close
messenger.

 

[Graham Cluer]

Greetings Graham,

Do you have Norton Antivirus installed? Recent versions of Norton
Antivirus added a new
"instant messaging scanning" feature, which can conflict with Windows
Messenger and cause it
to also keep starting. To stop it, open Norton Antivirus (Right-click
on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant
Messenger and click OK.
____________________________________________

Perfect answer. Problem solved. Thanks

--

-- -------------------------------------------------------------------- --
Graham Cluer | Email: news1 <at> cluer <dot> com

(If replying by e-mail please make the above into a legal email address)
==========================================================================

 

[Jonathan Kay [MVP]]

Hi Graham,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com