Can't EVEN get to Windows screen.

[Guest]

I just switched my computer on. Then, they displayed a screen. The screen
with the words, "We are sorry for the inconvience, but Windows did not start
successfully..." And it had those options like Safe mode, start Windows
normally, etc... I tried ALL of them... and it kept repeating. First the Dell
logo, then Windows, then the options screen, and all over again. I suspected
it could be some folder "jpl_cache" or something... I'm not sure about the
folder name, but I know that the contents of that folder have been accidently
deleted... All of it. Is there ANY way to restore them? I really appreciate
some form of help!

 

[Galen]

In James <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I just switched my computer on. Then, they displayed a screen. The
screen with the words, "We are sorry for the inconvience, but Windows
did not start successfully..." And it had those options like Safe
mode, start Windows normally, etc... I tried ALL of them... and it
kept repeating. First the Dell logo, then Windows, then the options
screen, and all over again. I suspected it could be some folder
"jpl_cache" or something... I'm not sure about the folder name, but I
know that the contents of that folder have been accidently deleted...
All of it. Is there ANY way to restore them? I really appreciate some
form of help!

If you can't boot into the OS (and have no more specific information) the
best option is usually a repair installation. (Not a format and a data
loss.) You will need to do your updates again but beyond that it's generally
quite successful and keeps your data intact.

Repair Installation of XP :
http://kgiii.info/windows/XP/general/xprepair.html

Galen
--

"But there are always some lunatics about. It would be a dull world
without them."

Sherlock Holmes