Can't establish rules in OL2007 "academic version"?

  • Thread starter Thread starter Roady [MVP]
  • Start date Start date
R

Roady [MVP]

There is no such limitation. If it doesn't work for you, it indicates a
configuration issue on your system.
Which mail account type are you using?
Does it work when you access Outlook via another mail profile? Create a test
mail profile if you only have one.

See http://www.howto-outlook.com/faq/newprofile.htm

PS: Fix your system clock as you are posting from the future.
 
Running under Vista SP1. I have Outlook 2007 "for academic use only",
although the ad through which I bought the package assured me that it was
the "full" version.

Nothing happens when I click Tools > Rules and alerts.

I was surprised and pleased that the install of OL2007 automatically
inherited all the data and settings from the OL2003 system, but the rules
didn't come across.
 
BudV said:
Running under Vista SP1. I have Outlook 2007 "for academic use only",
although the ad through which I bought the package assured me that it was
the "full" version.

Nothing happens when I click Tools > Rules and alerts.

I was surprised and pleased that the install of OL2007 automatically
inherited all the data and settings from the OL2003 system, but the rules
didn't come across.
Click to expand...

Outlook is *not* included in the academic (Home & Student) version of
Office 2007.

http://office.microsoft.com/en-us/products/FX101635841033.aspx

Haven't a clue WHAT you bought through that "ad". Outlook 2007 sold
separately is not an "academic" version but is instead a retail version.
http://office.microsoft.com/en-us/outlook/HA102045491033.aspx describes
the various editions of Outlook 2007. The only editions mentioned in
Microsoft's document are standard and professional editions of Outlook
2007. My guess is that the seller sliced up licenses out of a volume
license and deliberately mislabelled them as "academic" versions. All
licenses within a volume license are to remain within the entity or
organization that bought the volume license, so the seller sold off an
pirated copy. So just what is the URL from where you bought this?

Only 1 instance of Outlook can be installed. Word, Excel, and other
Office components can tolerate multiple versions of those components
being concurrently installed but not Outlook. The install of OL2007
should have removed the OL2003 instance. Did it? Check Add/Remove
Programs.
 
BudV said:
Thanks for the link. My time is okay. Are you in a different time zone
west of MN?
Click to expand...

No, YOUR time setting is incorrect if you were indicating that you are
located in Minnesota (which uses the Central timezone). From your
headers:

Date: Tue, 21 Apr 2009 15:54:36 -0700

For MN (CDT timezone), the time offset would be -0500. For -0700 to be
correct, you would have to be on the west coast. To figure out who
posted when, substract the timezone offset from the time. For example:

Your original post:
15:54:36 -0700 = 15:54:36 - (-07:00:00) = 22:54:36

Roady's reply post:
00:10:25 +0200 = 00:10:25 - (+02:00:00) = 22:10:25

It would be impossible for Roady to submit a reply to your post before
your post existed. Check the timezone specified in your regional
settings (and make sure the option to adjust for Daylight Savings is
enabled).

I am in Minnesota and the datestamp header (for my other reply to this
thread is):

Date: Tue, 21 Apr 2009 22:42:44 -0500

An offset of -0500 is correct for MN. Your -0700 is not correct if you
are in MN.
 
The academic version is sold in college bookstores and online education
stores to college students - for example,
http://www.journeyed.com/itemDetail.asp?itmNo=88011723&pres_view=specs
I think there is a pro and ultimate version. It is not a volume license - it
is legit, assuming the buyer is a college student or faculty.

There are many copies available on ebay too.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
AFAIK, there is nothing missing from the academic versions, just the license
is different from the standard retail version. Did you get the office suite
or just outlook? (Yes Vanguard, there is a standalone Outlook academic
version.)

Did you try office diagnostics? (Help menu).

Try a new profile (keep the old one) and see if Rules wizard opens. If you
upgraded an Outlook 2003 profile there are occasionally problems.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
Diane said:
The academic version is sold in college bookstores and online education
stores to college students - for example,
http://www.journeyed.com/itemDetail.asp?itmNo=88011723&pres_view=specs
I think there is a pro and ultimate version. It is not a volume license - it
is legit, assuming the buyer is a college student or faculty.

There are many copies available on ebay too.
Click to expand...

The OP mentioned some URL. If he bought it from his college, I doubt he
would've said he used some URL (and not mention it was for his college).
He doesn't even mention being a student or getting the license from his
college.

I doubt this "academic" version was purchased through this guy's
college. His story doesn't fit.
 
VanguardLH said:
The OP mentioned some URL. If he bought it from his college, I doubt he
would've said he used some URL (and not mention it was for his college).
He doesn't even mention being a student or getting the license from his
college.

I doubt this "academic" version was purchased through this guy's
college. His story doesn't fit.
Click to expand...


In the UK certain charities can use the Academic Licence - I work for one,
and therefore did not purchase my Academic License through a college....
 
Diane Poremsky said:
AFAIK, there is nothing missing from the academic versions, just the
license is different from the standard retail version. Did you get the
office suite or just outlook? (Yes Vanguard, there is a standalone
Outlook academic version.)
Click to expand...


I confirm that - I've just bought two for the charity I am involved in....
 
I'm not the licensing police so I don't care how he got it or if the EULA
covers him. You said there was not a academic version and said it was
probably a copy of a volume license. There is an academic version and it's
legal, although possibly not for him (unless he has a valid college id).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
Did you get it through the Microsoft charity purchase program? I knew
charities can't use the Student and Home but I didn't know they could get
the academic suite.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
WOW! I never thought I would get THAT much response for anything I did.

This will solve the mystery. "This guy" (you can call me "Bud") is the IT
guru for his daughter, Holly, who has four kids under 10. She is a
legitimate homeschooler, and qualified for a discounted rate for the
academic version. We bought just OL2007 (academic version) for $60 plus
shipping.

As far as the time question is concerned, her PC shows the correct time, but
it's possible that it's an over-correction to a wrong time zone. I'll check
it out later when I'm on her machine.

Re the problem with the Rules wizard, I'll try a new profile and see where I
get. I intend to start a new thread to make sure I understand the
infrastructure of a "profile" completely.

Thanks for the support.
 
Diane said:
I'm not the licensing police so I don't care how he got it or if the EULA
covers him. You said there was not a academic version and said it was
probably a copy of a volume license. There is an academic version and it's
legal, although possibly not for him (unless he has a valid college id).
Click to expand...

I guess the debate surrounds whether there is an academic "version" or
academic "pricing". What I see of "academic" information regards the
licensing and pricing, not about the edition or version of the product.
"Version" and "edition" often do get used vaguely to include licensing
and pricing.

That the OP said they bought the product through a URL and did not say
that he got it through his school leads me to suspect the OP needs to
contact the seller right away regarding an illegitimate copy of the
product. If the seller won't respond and he bought it through eBay, he
needs to bring up the issue to eBay within something like 45 days to see
if he is covered under their Buyer Protection plan.
 
Yeah, her machine was on Pacific time. :-(

In addition to the "no rules" thingy, I have more symptoms:

When I click Tools > Account Settings, I get "The operation failed because
of a registry or installlation problem. Restart Outlook and try again. If
the problem persists, reinstall"

She does not get a test email I sent from a different ISP.

When I try to create a new email, I get "The messaging interface has
returned an unkown error. If the message persists, restart Outlook."

Pony Express, anyone?
 
I can't start a new profile to help check out my problems. As soon as I
enter a new profile name, it says "There was an error accessing your system
registry." Now what should I do? The new name, by the way, stays in the
registry, because if I try it again it tells me that, and that I should try
a different name.
 
I can't start a new profile to help check out my problems. As soon as I
enter a new profile name, it says "There was an error accessing your system
registry." Now what should I do? The new name, by the way, stays in the
registry, because if I try it again it tells me that, and that I should try a
different name.
Click to expand...

If this happened to me, I'd try exporting the existing profiles hive in the
registry, then deleteing it. After that, I'd try creating a new mail profile
again.
 
Unfortunately, I don't comprehend "exporting the existing profiles hive in
the registry". It's probably moot at this point. It appears that
attempting to install OL2007 wreaked havoc with my registry, and $49 has
bought me several Easy Assist sessions with OL2007 experts -- including one
three-hour session where all I witnessed was one helluvalot of registry
deletions going on. Scared the pants off me to watch it! We seem to be
making progress, though. We've reached the point where we can install
OL2007 in the Adminstrator account without Windows Installer bombing on us.
It won't uninstall, though, and it won't execute from a standard account.
We're scheduled for another session tomorrow.
 

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