OL2007 - rules behaving badly... need help...

[jim]

Greetings,

I just installed OL2007 (along with office enterprise 2007) and I'm having
some problems setting up the rules. I have a lot of experience with outlook
so I'm reasonably sure that I haven't missed anything. Here are the
particulars -

Visat Home Premium 64bit
Outlook 2007 (installed with Office Enterprise 2007)
All current updates have been applied.
Windows Mail had been used previous to installing OL2007.

The problem is occuring within the rules. There are 3 of them (one for each
account and associated folder) and they check the email after it arrives and
looks at rgw account and is supposed to move the message to the appropriate
folder. However if I go back and change the "specifiied account" manually
for any of the rules OL2007 will automatically change it to the "default"
mail account. Then if I change the "default" account the rules are changed
automatically. help!

Is there a way to fix that? I certainly hope it's not the way OL works now.
Previous versions did not.

Thanks in advance!
j

 

[Diane Poremsky [MVP]]

what type of accounts are they? Di you know Outlook 2007 lets you assign a
deliver to location for each acct? (tools, accts)

--
Diane Poremsky [MVP - Outlook]



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[jim]

Thanks for replying.

Each account is POP3/SMTP. I've looked at Tools->Accounts and see what's
wrong now. Instead of using rules to move incoming email to it's associated
folder now there's a setting for each account. I prefer the "old way", oh
well.

Thanks for your help!

j

what type of accounts are they? Di you know Outlook 2007 lets you assign a
deliver to location for each acct? (tools, accts)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Greetings,

I just installed OL2007 (along with office enterprise 2007) and I'm
having some problems setting up the rules. I have a lot of experience
with outlook so I'm reasonably sure that I haven't missed anything. Here
are the particulars -

Visat Home Premium 64bit
Outlook 2007 (installed with Office Enterprise 2007)
All current updates have been applied.
Windows Mail had been used previous to installing OL2007.

The problem is occuring within the rules. There are 3 of them (one for
each account and associated folder) and they check the email after it
arrives and looks at rgw account and is supposed to move the message to
the appropriate folder. However if I go back and change the "specifiied
account" manually for any of the rules OL2007 will automatically change
it to the "default" mail account. Then if I change the "default" account
the rules are changed automatically. help!

Is there a way to fix that? I certainly hope it's not the way OL works
now. Previous versions did not.

Thanks in advance!
j

 

[Brian Tillman [MVP - Outlook]]

Each account is POP3/SMTP. I've looked at Tools->Accounts and see what's
wrong now. Instead of using rules to move incoming email to it's associated
folder now there's a setting for each account. I prefer the "old way", oh
well.

If you prefer the old way, it should still work because it's the default
configuration.