Dorothy said:
I keep getting a message when I try to empty the deleted
items folder; ( some of the deleted item messages cannot
be deleted.)How do I get them to delete.
This is *only* if you are referring to Outlook Express.
The Deleted Items folder has become corrupted.
Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. You can copy the location and
paste it into Start>Run and click OK to open the folder, or navigate
to it in Windows Explorer.
In WindowsXP, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.
With OE closed, follow the path to the DBX file for the folder in
question {Deleted Items.dbx} and delete it. A new one will be
created
automatically
when you open OE.
Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail.
After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
File>Work Offline (or double click Working Online in the Status Bar).
File>Folder>Compact all folders.
In Tools>Options>Maintenance: Uncheck Compact messages in background
and leave it unchecked.
