Rick said:
My OS is Windows XP. Suddenly my computer won't download
photos from my digital camera. In the past Windows has
always automatically started a photo download utility
when I've plugged my camera into the computer (using a
USB connector) and turned the camera on. Now when I plug
the camera in, nothing happens. The camera and computer
are both working normally and the camera/computer
connection is solid.
Please advise ...
Rick
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Maybe some of the following info will
help you solve the problem. It seems
that what works for one user may not
work for another.
============================
If you have several USB devices connected,
try disconnecting everything but the camera.
If that doesn't help...proceed to the following:
Possible ways to restore AutoPlay:
I. Connect your camera to your computer,
power it on and make sure you have
pictures on your memory card.
II. Go to...Start / Run and type:
"REGSVR32 SHIMGVW.DLL"
(without the quotes)(Yes, there's
a space between 2 and S)
Click...OK.
This will take a few seconds to run.
III. Read the following KB article:
(817357) The AutoPlay Function Does Not
Work and the Current Media Does Not Appear
in My Computer When You Insert a CD or DVD
http://support.microsoft.com/?kbid=817357
Download the Microsoft
Autoplay Repair Wizard:
http://tinyurl.com/jt1h
Download the autofix.exe file to your
desktop. Once done, double click on
this file. A window will open. Follow the
directions on the screen.
Once done, turn off the camera and
reboot.
IV. Power the camera on, wait 10-15
seconds for XP to recognize it, you
should hear some beeping sound and
the window should now open giving
you the option of downloading photos
from the camera.
V. You may have to set the options for
this window. Click on My Computer,
your camera should be listed there
under Devices with Removable Storage.
Right click on it and click on Properties.
In the opening window, click on the
Autoplay tab and under Select, scroll to
Pictures to select it. Select the button...
Prompt me...
============================
Here is the previous fix.
Go this site:
http://tinyurl.com/7g4k
Fourth item from the top of the page. Two
fixes are presented. One is to edit the
registry, the second one is to download
Tweak UI and do the repair with it. If you
are comfortable editing the registry, go
ahead.
If not, download Tweak UI.
http://tinyurl.com/36n
Once you download Tweak UI file in one
of your folders, double click on it to install
it.
Once this is done, click on Start and click
on All Programs. Look for Power Toys for
Windows XP. Click on it and Tweak UI
will be listed. Click on it to get it started.
A window will open. Click on the + sign
next to My Computer, then click on the +
sign next to Autoplay. Then, click on Types.
Check the boxes for Autoplay Drive Types
and click OK.
============================
If all else fails...purchase a USB memory
card reader.
Good luck.
=============================
One last possibility:
In your camera setup menu...try
setting the USB mode to PTP.
==================================
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--
John Inzer
Picture It! MVP
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