Can't download mp3 or mpg files

[Paul Jackson]

Hello,
I can't download mp3 or mpg files from websites using
Internet Explorer 6 or Netscape 4.6; what happens is that
the download window opens and looks like it's about to
start downloading but then sticks there and hangs. i can
download files OK via Kazaa. I am normally running Zone
Alert but I've switched this off and the problem is still
there. Any ideas?
Thanks.

 

[Paul Jackson]

Actually, the problem is I can't download any type of file.
Also, I find I often have to press the refresh button to
get the browser to completely display a website. I don't
have either of these problems using IE6 at work.

 

[Guest]

By the way, I'm running Office 2000 Professional.

 

[Frank Saunders, MS-MVP]

Hello,
I can't download mp3 or mpg files from websites using
Internet Explorer 6 or Netscape 4.6; what happens is that
the download window opens and looks like it's about to
start downloading but then sticks there and hangs. i can
download files OK via Kazaa. I am normally running Zone
Alert but I've switched this off and the problem is still
there. Any ideas?
Thanks.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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