CANT DELETE THE DELETED MAIL FROM DELETED FOLDER

[gopal]

HI,
I cant delete the deleted items from the deleted folder.The message
UNKNOWN ERROR COMES UP.Any ideas how to deal with it?????Gopal

 

[Frank Saunders MS-MVP IE,OE/WM]

HI,
I cant delete the deleted items from the deleted folder.The message
UNKNOWN ERROR COMES UP.Any ideas how to deal with it?????Gopal

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[emprof]

Evidently this problem is solved with the installation of the new Vista
Service Pack 1. I had the same problem, likely caused by my virus software.
My deleted folder would not automatically delete files there after closing
Windows Mail even though this feature was properly checked. Furthermore, I
could only delete a few messages in the delete folder manually before getting
the dreaded error message. I was strongly considering a change to Windows
Live Mail, when the new Vista Service Pack 1 came out. Also, I was getting
about 20 or more junk mail files every day despite using message rules for
certain words before the installation, now I might get only 1. It's scary!
The change after installation and restart was amazing. After installation and
restart, I tested Windows Mail by trying to delete over 300 messages in my
delete folder at one time. It worked! I also tested the automatic feature to
delete messages in the delete folder upon closing Windows Mail. That worked,
too! Thanks, Microsoft! Could it be that my Internet Service provider had
something to do with this as well? I don't know.

 

[Guest]

That may mean that SP1 includes this hotfix, which is usually used to
solve such problems:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders.

 

[Gary VanderMolen]

Although it was never mentioned by Microsoft during the SP1 beta
testing phase, it makes sense that SP1 would incorporate all
outstanding hotfixes including the one that was issued specifically
for that problem: http://support.microsoft.com/kb/941090