Can't defrag mmc.exe application error

G

Guest

I tried to defrag my computer but I get this pop up box that says
mmc.exe application error...the application failed to initialize
properly(0x0000005)
click ok to term application. any suggestions whats wrong? Thanks
 
G

Gerry Cornell

Does the error report appear in Event Viewer? Please post an exact copy?


Make an exact note of the precise text of any error message. Minor discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer.
When researching the meaning of the error, information regarding Event ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click on the
error you want to copy. In the window, which appears is a button resembling two
pages. Double click the button and close Event Viewer. Now start your message
(email) and do a paste into the body of the message. This will paste the info from the
Event Viewer Error Report complete with links into the message. Make sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
G

Guest

Hi Gerry thanks for answering my question but I can't even get into my
Event viewer in administrative tools, I get the exact error message. I had
previously posted the error message word for word. Since I can't run event
viewer I cannot post the error like you suggest. Any more suggestions.
Thanks
 
G

Gerry Cornell

Try Start, Run, type "sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System File Checker
(Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~



Redbricktiara1 said:
Hi Gerry thanks for answering my question but I can't even get into
my
Event viewer in administrative tools, I get the exact error message. I
had
previously posted the error message word for word. Since I can't run
event
viewer I cannot post the error like you suggest. Any more
suggestions.
Thanks
 
N

numster

Redbricktiara1 said:
I tried to defrag my computer but I get this pop up box that says
mmc.exe application error...the application failed to initialize
properly(0x0000005)
click ok to term application. any suggestions whats wrong? Thanks

had the same annoying problem for a while & this fixed it for me:

http://tinyurl.com/6agwy

run the patch then try again.
 

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