Can't copy backup

  • Thread starter Thread starter Charles Marshall
  • Start date Start date
C

Charles Marshall

When trying to do personal folders backup I get the message:
"Cannot copy Outlook: The process cannot access the file because another
process has locked a portion of the file."
 
Do you have Outlook open at the time? Do you use synchronization software or
fax software or do you have antivirus scanning incoming/going email? Anything
that would interfere by holding files open?
 
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