Can't configure profile.

[Mitch]

I just installed Office XP, and I mistakingly used the
wizard that loads automatically the first time Outlook is
run. Then, I entered the wrong info for the exchange
server. Eveytime I start Outlook, it says, "Your
Microsoft Exchange Server is unavailable." If I click
retry I get the same thing, of course, and if I click
cancel, Outlook shuts down. The third option is 'work
offline.' When I click this, it says, "Cannot start
Microsoft Outlook. Your profile is not configured." Then,
it quits. Does anyone know of a way to get out of this
deadlock? Frustrating!

Thank you!
-Mitch

 

[Jason]

I just installed Office XP, and I mistakingly used the
wizard that loads automatically the first time Outlook is
run. Then, I entered the wrong info for the exchange
server. Eveytime I start Outlook, it says, "Your
Microsoft Exchange Server is unavailable." If I click
retry I get the same thing, of course, and if I click
cancel, Outlook shuts down. The third option is 'work
offline.' When I click this, it says, "Cannot start
Microsoft Outlook. Your profile is not configured." Then,
it quits. Does anyone know of a way to get out of this
deadlock? Frustrating!

Thank you!
-Mitch

Try deleting your profile name ( or all keys for that matter under the following key )
On NT based

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\

Jason
Outlook Profiler
http://goff.nu

 

[Sue Mosher [MVP]]

YOu can use Control Panel | Mail to edit the profile.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers