Can't click on hyperlinks in my email and other online shortcuts

[Ron]

Windows XP Pro SP1. Been working great for almost a year now until recently
I get a default tone when I click on any shortcut in my email and sometimes
at websites themselves. It's strange, I can copy the shortcut and paste it
into the address field and it will go to the site, but I can't click on it
directly. Anyone know what this is? TIA,

Ron

 

[Doug Knox MS-MVP]

Close all open IE/OE Windows. Click Start, Run and enter

REGSVR32 URLMON.DLL

Then go to Control Panel, Internet Options, Programs, Reset Web Settings.

 

[Ron]

Close all open IE/OE Windows. Click Start, Run and enter

REGSVR32 URLMON.DLL

Then go to Control Panel, Internet Options, Programs, Reset Web
Settings.

Tried, but no go even after reboot. Got a successful msg after the command
line input, then reset Web settings. That was successful also. But still get
beep on clicking any shortcut in my emails. What else could it be? Thanks
for your input.

Ron

 

[John]

It may be an issue with your provider. For example. I use
AOL. When I get an e-mail with a link in it, up at the
top of the window containing the open e-mail is a line
stateing that all links have been disabled for safety
reasons and to activate a link in the e-mail, click here.
I click on that and the linnk inside the e-mail is
activated.

Review the surrounding window areas of the e-mails you
open to read and see if there is something about
activating links in the e-mails.

John

 

[Ron]

It may be an issue with your provider. For example. I use
AOL. When I get an e-mail with a link in it, up at the
top of the window containing the open e-mail is a line
stateing that all links have been disabled for safety
reasons and to activate a link in the e-mail, click here.
I click on that and the linnk inside the e-mail is
activated.

Review the surrounding window areas of the e-mails you
open to read and see if there is something about
activating links in the e-mails.

John

Nope, it's not that. Called ISP, they have no restrictions in place.

 

[Tim H.]

Windows XP Pro SP1. Been working great for almost a year now until recently
I get a default tone when I click on any shortcut in my email and sometimes
at websites themselves. It's strange, I can copy the shortcut and paste it
into the address field and it will go to the site, but I can't click on it
directly. Anyone know what this is? TIA,

If you click on a link in an email, what happens? If it opens a new IE
window but never loads the page, try what Doug said except use mshtml.dll
instead of urlmon.dll.

-Tim

 

[Ron]

If you click on a link in an email, what happens? If it opens a new IE
window but never loads the page, try what Doug said except use
mshtml.dll instead of urlmon.dll.

-Tim

Nope still won't go to URL. I get what CP's Sound and Audio Properties tab
calls "Default Beep" I'm half tempted to go back to a Restore Point but I
constantly add programs and wouldn't even begin to know which I'd need to
reinstall nor do I have the desire to lose any appended info. Besides, RP
doesn't always work. I've checked my Norton AV Systemworks but there's no
settings there to prevent access to emailed links. What other 3rd party
programs could have the ability to deny execution of a hyperlink? I do try
out a lot of programs. Some(not all) sites I go to, I get the beep, but
they usually refer to a "null object" or something like that. Occassionally,
I'll have problems with a particular website's shortcuts. But mostly this is
an email problem. Keep thinking guys, we'll get it sooner or later. Thanks
again,

Ron

 

[Tim H.]

Nope still won't go to URL. I get what CP's Sound and Audio Properties tab
calls "Default Beep" I'm half tempted to go back to a Restore Point but I
constantly add programs and wouldn't even begin to know which I'd need to
reinstall nor do I have the desire to lose any appended info. Besides, RP
doesn't always work. I've checked my Norton AV Systemworks but there's no
settings there to prevent access to emailed links. What other 3rd party
programs could have the ability to deny execution of a hyperlink? I do try
out a lot of programs. Some(not all) sites I go to, I get the beep, but
they usually refer to a "null object" or something like that. Occassionally,
I'll have problems with a particular website's shortcuts. But mostly this is
an email problem. Keep thinking guys, we'll get it sooner or later. Thanks
again,

Well, I was able to get OE to not be able to open URLs by removing this reg
key:

HKEY_CLASSES_ROOT\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}

I would click a link and nothing would happen.

Anyways, that key can be created by registering shdocvw.dll. Same thing:
Start, Run and then: regsvr32 SHDOCVW.DLL

I'm still digging.

-Tim

 

[Ron]

Well, I was able to get OE to not be able to open URLs by removing
this reg key:

HKEY_CLASSES_ROOT\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}

I would click a link and nothing would happen.

Anyways, that key can be created by registering shdocvw.dll. Same
thing: Start, Run and then: regsvr32 SHDOCVW.DLL

I'm still digging.

-Tim

Ok, yeah I tried that Tim. Thanks so much but I finally got it. I subscribed
to an OE NG and did a search for the keyword "links" in the message and sure
enough, several people had a similar problem. One recommendation lead to a
MS KB article which had the command line you listed above in addition to
about five others but even this did not help. The I got this link:

http://www.oehelp.com/ielnk.aspx

It was funny, I couldn't click on the link to view the remedy for clicking
on links that wouldn't work..hehe. So I copied and pasted it into my browser
and it gave me a step-by-step process for editing the "open" command under
URL in File Types in the Folder Options section. Well, dammit if this didn't
in fact work!! So now all my email hyperlinks will open IE in a new window.
I hope this isn't just a temporary fix for some underlying problem like the
dreaded NT_Kern problems which usually lead to a reformat and reinstall of
Windows as it has in the past for me with 98SE. We'll see. Thanks again Tim
and to all who helped. Remember this fix for others who have this same
problem. ttyl

Ron