Can't click on e-mail links on web pages

[Bob]

When I click on the e-mail link on a web page, I get a
choose profile pop-up box. The only thing available is
outlook. when I hit ok I get another pop-up: " the MAPI
Spooler could not be started. Close and then restart all
e-mail enabled applications. MAPI 1.0 [000004C7]

How do I correct this?

thanks

 

[Lanwench [MVP - Exchange]]

Do you use Outlook? Sounds like that profile has problems....if you don't
want to use Outlook, go to control panel, internet options, programs, and
set your default mail app there.