Can't click on bank login link

[Guest]

I am using Windows Vista Premium and IE7. I can no longer click on my banks
login link. I have two other banks and can click on their login with no
problem. After many hours I know it is not a IE7 problem but something in my
computer. Has anyone heard of this happening and how to fix it? Also, can't
connect to Quicken to download transactions and I think the two problems are
connected. I would appreciate some advise. thank you

 

[Guest]

Hi onemulligan,

You should NEVER click on a link to a financial institution - ALWAYS type
the address manually into the Address bar and proceed from there. This also
applies to financial software such as 'Quicken', 'Sage' and 'Microsoft Money'
to name just a few. In the meantime, I would advise you to run a manual scan
of your system using both your anti-virus software and Windows defender to
see if they can pick up anything.
Dwarf

 

[Guest]

Thanks for the reply. After many hours on the phone with my Bank and doing
the check you suggested to me, I ended up formatting my Hard Drive. Now
everything is working. I guess I will never know what caused the problem.