can't cancel print job

  • Thread starter Thread starter alice
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A

alice

I sent a print job to my HP Officejet 7410, and it simply would not
print. No error on the printer, it said "printing", but it said that
for about 20 minutes. So I decided to cancel the print job. Now in the
printer status it has been "deleting" for 45 minutes or more. Besides
uninstalling the printer, what can I do to cancel this print job?
 
Possibly the data sent to the printer was corrupted. Try disconnecting the
power to the printer. That often flushes the print buffer. Some printers
have a combination of buttons you can press to achieve the same thing, but
that would be indicated in the printer owner's manual.
 
In
alice said:
I sent a print job to my HP Officejet 7410, and it simply
would not
print. No error on the printer, it said "printing", but it
said that
for about 20 minutes. So I decided to cancel the print job.
Now in the
printer status it has been "deleting" for 45 minutes or more.
Besides
uninstalling the printer, what can I do to cancel this print
job?
Click to expand...

See if this helps.

Go to Control Panel and double click Administrative Tools.
In Administrative Tools, double click Services.
In Services, scroll down to Print Spooler.
Right click on this entry and select Stop from the menu.
Next, open this folder.

C:\WINDOWS\system32\spool\printers

Delete the contents.
Go back to the Services console and right click on Print
Spooler.
Select Start from the menu.
Check the status of your printer. The print job should be gone.

Note: Here's an automated method to accomplish this task
courtesy of Pegasus, MS-MVP.

Open Notepad.
Copy the following commands and paste them into Notepad.

@echo off
echo.
echo Purging the print queue . . .
net stop Spooler
echo Deleting all print jobs . . .
ping localhost -n 4 > nul
del /q %SystemRoot%\system32\spool\printers\*.*
net start Spooler
echo Done!
ping localhost -n 4 > nul

Save the file as Purge.bat.
Double click Purge.bat to launch the batch file.

Good luck

Nepatsfan
 
alice said:
I sent a print job to my HP Officejet 7410, and it simply would not
print. No error on the printer, it said "printing", but it said that
for about 20 minutes. So I decided to cancel the print job. Now in the
printer status it has been "deleting" for 45 minutes or more. Besides
uninstalling the printer, what can I do to cancel this print job?
Click to expand...

just reboot the machine
 
Alice,

START | RUN | Type 'services.msc' & press ENTER

Is PRINT SPOOLER running?

Restart/Start it by right-clicking & restart/Start
 
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