Can't call up saved files

[Guest]

For some reason, I cannot seem to call up any files originated and residing
in Microsoft Office. For instance, a saved file in word will show up in the
menu, but when I attempt to access that particular file, I receive an error
message saying that that file is not available. I can access Word files in
Wordpad and can attach them to an email and access in an alternative computer.

I have attempted to delete Microsoft Office from my computer and re-install,
but that did not work. I am desperate for any assistance and I am not very
computer literate.

 

[Chuck Davis]

For some reason, I cannot seem to call up any files originated and
residing
in Microsoft Office. For instance, a saved file in word will show up in
the
menu, but when I attempt to access that particular file, I receive an
error
message saying that that file is not available. I can access Word files
in
Wordpad and can attach them to an email and access in an alternative
computer.

I have attempted to delete Microsoft Office from my computer and
re-install,
but that did not work. I am desperate for any assistance and I am not
very
computer literate.

I assume that you have set up a folder in My Documents to receive Word
documents. When the document is open, Choose Save As from the File drop down
menu and browse to the designated folder and save it.

If the file was received as an e-mail attachment and you simply saved it, it
went to the temp files and when you closed Word, the file is deleted.

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, then disable the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.