Can't burn a DVD - get msg "Insert a disc" but never recognizes DV

[Bear02]

Since installing Vista, I have lost the functionality of using the DVD
portion of my DVD/CD writer. It's an HP Media Center desktop, model m7334n.
It used to work and I have burned DVDs when I ran XP. Now when I click on
burn, I get the message, "Insert a disc", but it never goes any further.
I've tried the recommendation to delete filters, but I renamed LowFilters to
OLDLowFilters and had no HighFilters entry under the path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
That didn't make any difference, even after a reboot. I have the current
drivers and am running out of things to try. Does anyone have any ideas how
I can fix this problem. I can read a CD but not DVD. I was using Windows
DVD Maker when trying to burn pictures to a DVD.

Thanks for your help in advance,

Paul

 

[uvbogden]

You may need to reinstall your driver. If Windows Explorer does not see your
drive, this download will fix the problem.

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

 

[Bear02]

The tool you reference says it was intended for XP only. Do you know if it
will also fix the problem I am having with Vista?

 

[uvbogden]

Yes, I used it on my system successfully, Vista Business.