Can't boot up XP Pro. SP2 with ASUS K8V SE Deluxe's enabled onboardPromise Controller

[Ant]

Hello.

I am having a problem with a new ASUS K8V SE Deluxe (revision 2; BIOS
dated 6/17/2005; cannot figure out where the BIOS version is) with its
enabled onboard Promise Controller in CMOS. It will detect my third
Seagate 120 GB HDD just fine, but Windows XP Pro. SP2 (all updates)
would not boot. This happened the last three days. Eventually, I get
Windows to boot up with the third HDD back but it takes a while. I
fiddled around to see what was causing it. The first two days was
something like this:

1. Boot up computer after a long day of downtime (almost 12 hours -- I
turn off my computer when I go out for a long time like work).
2. XP doesn't boot up.
3. Reboot and go back to CMOS.
4. Disable Onboard Promise Controller and enable Marvell onboard network
(I use my reliable 3COM NIC).
5. Save and boot to Windows like normal.
6. Shutdown Windows and computer normally.
7. Wait like 10 seconds. Did not turn off the PSU like first time.
8. Boot the computer back up and enter CMOS.
9. Re-enable the Onboard Promise Controller, save, and reboot.
10. XP should boot up.

I didn't have this problem if I reboot a lot after getting the third HDD
to work. It seems to happen after a long downtime. I don't know how long
the downtime has to be to reproduce this. Definitely almost 12 hours so far.

After almost 12 hours of downtime today when I went to work, Windows
actually booted up fine until I felt pauses on and off in Windows. Even
mouse cursor frozed/paused. I pinged my Windows machine from a Linux
box, and the pings either came back very late or timed out (packet
loss). I checked XP's Event Logs viewer and saw this under System tab:

16 UlSata errors within 7 minutes and 17 seconds. Example:

Event Type: Error
Event Source: UlSata
Event Category: None
Event ID: 9
Date: 12/21/2005
Time: 8:42:24 PM
User: N/A
Computer: FooBar
Description:
The device, \Device\Scsi\UlSata1, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 66 00 ......f.
0008: 00 00 00 00 09 00 04 c0 .......?
0010: 01 01 00 50 00 00 00 00 ...P....
0018: 02 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 04 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........


I am not sure if those are related. I think they are. Any ideas? Someone
sugested a bad cable? Is that possible? I just find it weird that it
only happens during after a long downtime. My system specifications can
be found below. Thank you in advance.


Primary Computer (Multimedia, Gaming, & Workstation Box):
AMD Athlon 64 3200+ 2.2GHz 512KB Socket 754 CPU (using a Thermaltake
A1838 (Silent Boost K8), ATX Full Tower Case (from 1998), ASUS K8V SE
Deluxe (VIA K8T800 Socket 754 ATX; VIA VT8237 South Bridge; revision 2;
onboard sound disabled; onboard NIC not used/connected (using 3COM NIC
for network), 500 watts Seasonic S12 PSU, 2 GB of RAM total (2 512 MBs
of PC3200 Kingston RAM (CAS 3) + 1 GB (PC3200; CL3)), XFX NVIDIA GeForce
6800 (128 MB; AGP), Broadband Technologies Air2PC-ATSC-PCI HDTV card
(r0.2; DVB), Asus TV Tuner Card880 NTSC (cx23880), Creative Sound
Blaster Audigy 2 ZS, Toshiba DVD-ROM SD-M1612 16X/48X ATAPI/IDE drive,
Plextor PX-W1210 PlexWriter (12/10/32A; IDE), Quantum Fireball Plus LM
15 GB 7200 RPM EIDE HDD, IBM Deskstar 60GXP 40 GB ATA/100 Hard Drive
(7200 RPM; IC35L040AVER07-0), Seagate Barracuda 7200.7 Plus ST3120026A
120 GB (8 MB cache; 7200 RPM) HDD, an external Seagate 250 GB HDD (7200
RPM) in a Kingwin HDD Enclosure via USB (connected when needed), 3Com
Fast EtherLink XL 10/100 Mb TX Ethernet NIC (3C905 B-TX), 3.5" TEAC disk
drive, Windows XP Professional SP2 (all updates), two 80 mm case fans, a
3 fan HDD Peeze cooler, Microsoft Sidewinder Joystick (USB), Hewlett
Packard Photosmart 8450 printer (USB), external USR 33600 Sportster
Faxmodem (Model: 0413; Product Code: 000839-03; used when needed),
Hawking Technology's Hi-Gain USB Wireless-G Adapter (Model: HWU54D;
original version; used when needed), and Klipsch ProMedia v.2-400 (4.1
setup). Using DirectX v9.0c.

Nothing is overclocked. Computer is connected to a 8-ports Netgear DS108
Hub 10/100 base for LAN and Netgear RT311 Router connected to a Terayon
TJ715x cable modem for Adelphia's High Speed Internet). Also, a Linksys
Instant Wireless Network Access Point (802.11b; 2.4 Ghz; 11Mbs; v2.6;
WAP11) for wireless.
--
"The ants are a people not strong, yet they prepare their meat in the
summer." --Proverbs 30:25 (Bible)
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is/was listening to a song on his home computer: Sonic Clang - DOOM E1M7

 

[Gerry Cornell]

Ant

BIOS details. Start, All Programs, Accessories, System Tools, System
Information, System Summary.

Studying the information you provide leaves me wondering whether you
have two problems not one.

A failing hard disk -the Quantum Fireball and some other problem
related to the Device 1 ( perhaps a driver? ).

Reasoning. If the hard disk fails you would not see an error in Event
Viewer. When the hard disk does not fail you see reports of a secondary
problem

Try HD Tune (freeware). Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on C:\ under Drive letter
and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.


~~~~~~


Hope this helps.


Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA


Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

~~~~~~~~~~~~~~~~~~~~~~~~

 

[Ant]

BIOS details. Start, All Programs, Accessories, System Tools, System
Information, System Summary.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name FooBar
System Type X86-based PC
Processor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~2202 Mhz
BIOS Version/Date American Megatrends Inc. 1007.003, 6/17/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name FooBar\Ant
Time Zone Pacific Standard Time
Total Physical Memory 2,046.73 MB
Available Physical Memory 1.29 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.02 GB
Page File C:\pagefile.sys

Studying the information you provide leaves me wondering whether you
have two problems not one.

A failing hard disk -the Quantum Fireball and some other problem
related to the Device 1 ( perhaps a driver? ).

Reasoning. If the hard disk fails you would not see an error in Event
Viewer. When the hard disk does not fail you see reports of a secondary
problem

Try HD Tune (freeware). Download and run it and see what it turns up.
http://www.hdtune.com/

I will just give you information on all three HDDs including Seagate one
that is working for now (until I have another long downtimes?).

HD Tune: QUANTUM FIREBALLP LM Information

Firmware version : A35.0700
Serial number : 183006136328
Capacity : 14.0 GB (~15.0 GB)
Buffer size : 1900 KB
Standard : ATA/ATAPI-5
Supported mode : UDMA Mode 4 (Ultra ATA/66)
Current mode : UDMA Mode 4 (Ultra ATA/66)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : no
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter :
Label :
Capacity : 47 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

Partition : 2
Drive letter : C:\
Label : AFA64-C
Capacity : 4282 MB
Usage : 78.40%
Type : NTFS
Bootable : Yes

Partition : 3
Drive letter : E:\
Label : AFA64-E
Capacity : 5992 MB
Usage : 14.04%
Type : NTFS
Bootable : No

Partition : 4
Drive letter : F:\
Label : AFA64-F
Capacity : 4000 MB
Usage : 32.55%
Type : NTFS
Bootable : No

HD Tune: QUANTUM FIREBALLP LM Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 100 253 20 0 Ok

(03) Spin Up Time 70 63 20 3820 Ok

(04) Start/Stop Count 98 98 8 1771 Ok

(05) Reallocated Sector Count 100 100 20 0 Ok

(07) Seek Error Rate 100 100 23 0 Ok

(09) Power On Hours Count 53 53 1 31087 Ok

(0A) Spin Retry Count 100 100 20 0 Ok

(0B) Calibration Retry Count 100 100 20 0 Ok

(0C) Power Cycle Count 98 98 8 1665 Ok

(0D) Soft Read Error Rate 100 100 23 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok

(C4) Reallocated Event Count 100 100 20 0 Ok

(C5) Current Pending Sector 100 100 20 0 Ok

(C6) Offline Uncorrectable 100 253 0 0 Ok


Power On Time : 31087
Health Status : Ok


HD Tune: IC35L040AVER07-0 Information

Firmware version : ER4OA45A
Serial number : SXPTX1X9093
Capacity : 38.3 GB (~41.2 GB)
Buffer size : 1916 KB
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter : D:\
Label : AFA64-D
Capacity : 10244 MB
Usage : 56.49%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : G:\
Label : AFA64-G
Capacity : 9012 MB
Usage : 30.33%
Type : NTFS
Bootable : No

Partition : 3
Drive letter :
Label :
Capacity : 8746 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

Partition : 4
Drive letter :
Label :
Capacity : 8746 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

Partition : 5
Drive letter :
Label :
Capacity : 996 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

Partition : 6
Drive letter :
Label :
Capacity : 509 MB
Usage : 0.00%
Type : unknown (82h)
Bootable : No

Partition : 7
Drive letter :
Label :
Capacity : 502 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

Partition : 8
Drive letter :
Label :
Capacity : 502 MB
Usage : 0.00%
Type : unknown (83h)
Bootable : No

HD Tune: IC35L040AVER07-0 Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 100 100 60 0 Ok

(02) Throughput Performance 100 100 50 0 Ok

(03) Spin Up Time 107 107 24 12845268 Ok

(04) Start/Stop Count 100 100 0 622 Ok

(05) Reallocated Sector Count 100 100 5 3 Ok

(07) Seek Error Rate 100 100 67 0 Ok

(08) Seek Time Performance 100 100 20 0 Ok

(09) Power On Hours Count 99 99 0 10783 Ok

(0A) Spin Retry Count 100 100 60 0 Ok

(0C) Power Cycle Count 100 100 0 578 Ok

(C0) Power Off Retract Count 100 100 50 622 Ok

(C1) Load Cycle Count 100 100 50 622 Ok

(C2) Temperature 100 100 0 1179703 Ok

(C4) Reallocated Event Count 100 100 0 3 Ok

(C5) Current Pending Sector 100 100 0 1 Ok

(C6) Offline Uncorrectable 100 100 0 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok


Power On Time : 10783
Health Status : Ok



HD Tune: ST3120026A Information

Firmware version : 3.06
Serial number :
Capacity : 111.8 GB (~120.0 GB)
Buffer size : 0 KB
Standard :
Supported mode :
Current mode :

S.M.A.R.T : no
48-bit Address : no
Read Look-Ahead : no
Write Cache : no
Host Protected Area : no
Device Configuration Overlay : no
Automatic Acoustic Management: no
Power Management : no
Advanced Power Management : no
Power-up in Standby : no
Security Mode : no
Firmware Upgradable : no

Partition : 1
Drive letter : H:\
Label : AFA64-H
Capacity : 17241 MB
Usage : 77.92%
Type : NTFS
Bootable : No

Partition : 2
Drive letter : I:\
Label : AFA64-I
Capacity : 97229 MB
Usage : 46.06%
Type : NTFS
Bootable : No

HD Tune: ST3120026A Health

ID Current Worst ThresholdData Status

Power On Time : n/a
Health Status : n/a

Not sure why this Seagate drive gave me nothing for health! SpeedFan
v4.27 can, but I can't copy and paste. They all looked OK.


FYI, unknown ones are my Linux partitions since I have a dual boot setup.

--
"As a thinker and planner, the ant is the equal of any savage race of
men; as a self-educated specialist in several arts she is the superior
of any savage race of men; and in one or two high mental qualities she
is above the reach of any man..." --Mark Twain
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Gerry Cornell]

Ant

Your set up is a complex one. Dual booting with Linux is something
I know nothing about. I can offer you no further help. It would be
foolish for me to try.

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ant]

Your set up is a complex one. Dual booting with Linux is something
I know nothing about. I can offer you no further help. It would be
foolish for me to try.

Heh, thanks anyways. So far, no pauses or problems since last night. But
then I haven't rebooted or shut the machine down.
--
"As I watch the busy ants on the trail and around the ant pile, I am
impressed by the fact that they are doers and not just believers." --CR 1967
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is/was listening to a song on his home computer: Kylie Minogue - Red
Blooded Woman (Agent's Freakin' Around Mix)

 

[Ant]

Well, it seems like the problem still occurred even with a ribbin
change. Even with a SATA type. It was a hit and miss type. Happens a lot
after downtimes. My computer builder friend tried making the Seagate
Barracuda 7200.7 Plus ST3120026A 120 GB (8 MB cache; 7200 RPM) HDD
connect via VIA SATA Controller. The onboard Promise controller just
won't boot up Windows XP 100% for some reason.

So far, no problems with this. We'll see what happens when I boot up
after downtimes during business hours.

Heh, thanks anyways. So far, no pauses or problems since last night. But
then I haven't rebooted or shut the machine down.

--
"To conquer the world, we must be as meticulus and calculating as a
colony of ants on the march." --Julius Caesar
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.