Can't access smtp server: Error x800CCCC0F

[Guest]

hi
i've scoured everywhere for answer to this one but no luck so far :

I have a DSL connection and high speed mode
Suddenly I can't send emails using my ISPs smtp server. (Using Outlook, or Outlook Express or anything else)

The ISP insists that there is no problem at their end. I'm inclined to believe them because I can certainly send emails if i revert to a dialup connection.

I can ping the smtp server no proble
But at the command prompt: telnet smtp.address 25 produces 'no connection error'

Outlook returns a reported error of x800CCCC0F

I've tried the following :

Uninstalling the Firewall (Zone Alarm) completel
Uninstalling Anti-Virus (Norton) completel
Uninstalling Spam Filter (IHateSpam) completel

Re-installing Windows XP (Plus all service packs and updates)

Using the netsh command to restore the tcp/ip protocols to original state

and of course resetting the modem, unplugging and all that

All my email account settings are totally correct.

Anyone have any clues ? This problem suddenly happened.

thanks for any hel

 

[philip ashley]

have you tried using the ip address instead of the name of the smtp server
in the account set up?

if that works then maybe you have a dns related problem

hth

philip ashley

hi
i've scoured everywhere for answer to this one but no luck so far :

I have a DSL connection and high speed modem
Suddenly I can't send emails using my ISPs smtp server. (Using Outlook, or

Outlook Express or anything else)

The ISP insists that there is no problem at their end. I'm inclined to

believe them because I can certainly send emails if i revert to a dialup
connection.