Can't access shares after McAfee install

G

Guest

I have 2 computers. Both XP Pro. I loaded McAfee internet security suite,
virus and privacy only on one, and the other with virus, privacy, and
firewall. I am not able to access shared folders on either system. I can
see each computer in Network Places on both computers, I can ping both
computers, and browser stat says (I think) that the browser master is only
one computer. I have since completely removed McAfee and CounterSpy from one
computer, registry clean and all, no luck. I have a laptop w/ windows 98
that can see both computers and access the shares correctly. I can do a
restore point back to before the McAfee install and I can access shares but I
only have restore points on one computer. I have since activated the restore
points on the other computer.
Any ideas would be greatly appreciated.
 
C

Chuck

I have 2 computers. Both XP Pro. I loaded McAfee internet security suite,
virus and privacy only on one, and the other with virus, privacy, and
firewall. I am not able to access shared folders on either system. I can
see each computer in Network Places on both computers, I can ping both
computers, and browser stat says (I think) that the browser master is only
one computer. I have since completely removed McAfee and CounterSpy from one
computer, registry clean and all, no luck. I have a laptop w/ windows 98
that can see both computers and access the shares correctly. I can do a
restore point back to before the McAfee install and I can access shares but I
only have restore points on one computer. I have since activated the restore
points on the other computer.
Any ideas would be greatly appreciated.

Chris,

If you can see each computer in Network Places on both computers, what error are
you getting when you try to access shares?

What SP level of XP is this? If SP2, did you enable the File and Printer
Sharing exception?

On any XP Pro computer, check to see if Simple File Sharing (Control Panel -
Folder Options - View - Advanced settings) is enabled or disabled. With XP Pro,
you need to have SFS properly set on each computer.

On XP Pro with SFS disabled, check the Local Security Policies (Control Panel -
Administrative Tools). Under Local Policies - Security Options, look at
"Network access: Sharing and security model", and ensure it's set to "Classic -
local users authenticate as themselves".

On XP Pro with SFS disabled, if you set the above Local Security Policy to
"Guest only", enable the Guest account, using Start - Run - "cmd" - type "net
user guest /active:yes" in the command window. If "Classic", setup and use a
common non-Guest account on all computers. Whichever account is used, give it
an identical, non-blank password on all computers.

On XP Pro with Simple File Sharing enabled, make sure that the Guest account is
enabled, on each computer. Enable Guest, with Start - Run - "cmd", then type
"net user guest /active:yes" in the command window. Ensure that the password
for Guest is blank, with Start - Run - "control userpasswords2"; select Guest,
click Reset Password, click OK without entering a new password.

Remember, with Simple File Sharing, you'll not be able to access "C:\Program
Files", "C:\Windows", or any of the profile related folders such as "My
Documents". All of those folders require individual user, or administrator
access, and Guest access gives you neither.

On XP Pro, if you're going to use Guest authentication, check your Local
Security Policy (Control Panel - Administrative Tools) - User Rights Assignment,
on the XP Pro computer, and look at "Deny access to this computer from the
network". Make sure Guest is not in the list. Look at "Access this computer
from the network", and make sure that Everyone is in this list.

If no help yet, provide ipconfig information for each computer.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.

--
Cheers,
Chuck
Paranoia is not necessarily a bad thing - it comes from experience.
My email is AT DOT
actual address pchuck sonic net.
 

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