can't access secure hyperlinks

[Guest]

I'm in trouble. All of a sudden, I can't do my banking or pay my credit card
online. When I try to link to the secure page to actually transact, I get a
blank page. This happens on some commercial sites, too.

The new page comes up blank -- at the top it says "about:blank - Microsoft
Internet Explorer".

I've tried looking everywhere, and can find no solution.
I've no viruses or spyware that I can find.
I'm running XP, with Explorer 6.0.2900, and have fully updated (in fact, I'm
beginning to wonder if the last update did the damage).

HELP

(e-mail address removed)

 

[PA Bear]

The new page comes up blank -- at the top it says "about:blank - Microsoft

Internet Explorer".

IE Tools > Internet Options > General > Home page > Is "blank" your chosen
home page?

1. If it is:

Troubleshooting Secure Sites (WinXP/IE6 SP2)
http://support.microsoft.com/?kbid=870700

Troubleshooting Secure Sites (WinXP/IE6 SP1)
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

Sandi's Secure Sites Page
http://inetexplorer.mvps.org/archive/answers2.htm#secure_sites

Use Security and Privacy Features in Internet Explorer 6 (WinXP)
http://www.microsoft.com/windowsxp/pro/using/howto/security/ie6.asp

Working with Internet Explorer 6 Security Settings
http://www.microsoft.com/windows/ie/using/howto/security/settings.asp

Setting Up Security Zones
http://www.microsoft.com/windows/ie/using/howto/security/setup.asp

2. If it's not, you've been hijacked!

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**