Can't access programs from the desktop

T

tp

When I click on a desktop item I receive an error
message "Windows cannot access the specified device,
file, path. You may not have the appropriate permissions
to access the item". I think this may have something to
do with account permissions in XP but unsure. I cannot
access Users in the control panel as I'm locked out. Can
anyone advise what I may try?
Thanks
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Were these applications installed in your account or some other account. If
they were installed in another account please see the following:
Most applications weren't designed for this type of multi-user environment.
Such applications need to be installed in each specific user's account to
whom you wish to grant access.

First, be sure the account to which you wish to grant access is set to
administrator and not limited. Install the applications to the same folder
in which it was originally installed. This will look the same as one
install on your hard drive but create the pointers necessary for this user
to have access to the application.

Once the installation is complete, you can return the account to its limited
status if that is what you want and the user should still have access.
 
R

rmthiele

How does this happen? I have the same problem with my
computer. One minute it is working fine and the next this
error message comes up. I did run a disk cleanup and
deleted old Windows ME files thinking they were not
connected to Windows XP. As far as I know it was set up
in the same account. How do you access the administrator?
Sorry, I am totally lost with your instructions.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

The original post opined that he thought this had something to do with
account permissions. In a sense, that's true and it implies he has more
than one user account on his computer. If the application is installed in
one user account set up on his computer, it may not be accessible in another
user account on the same computer because the application may not have been
designed for a multi-user environment.

The change from limited to administrator account only applies to the ability
to install the application. Go to Control Panel, open User Accounts, it
will tell you what accounts are set up on your system and which accounts are
Administrator Accounts and which are Limited Accounts. Make note of the
account in which you are logged in and its designation, Limited or
Administrator. If you have more than one user account on your system and
the applications were installed in a different user account than the one to
which you log in and you need access to those applications and you are
having the problem specified, you then need to install those applications in
your account. If your account is a limited account, something you can find
out in the above mentioned area (Control Panel/User Accounts) then your
account must temporarily be changed to an Administrator account and it can
be done in this location under User Accounts. However, account type can
only be changed in an account that is designated Administrator so you would
have to reboot and log into an Administrator account if now already logged
on as such.

To answer your first question, "How does this happen?" it happens because
the application needs to be separately installed in any account in which it
is going to be used. There were numerous applications on the market when XP
was released, numerous applications already in the hands of consumers and
none of them had been designed with this type of environment in mind. As
new applications or versions replace those in the marketplace, this won't be
an issue but for now, users need to make this type of adjustment.
 
R

rmthiele

Okay, I went to Control Panel/User accounts and I still
get this message. It will not let me open up user
accounts.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Let me try to simplify this as much as possible.

In order for you to open an application in your account, the application
must have been installed in your account. It is possible for an
application for some reason to cease functioning as it should even if
installed in your account. Either way, the fix is to reinstall the
application. while you are logged on to your account.
 
R

rmthiele

So essentially you are saying that every program that
does not open needs to be reinstalled. Or are we talking
reinstalling XP. Sorry to be such a nuasance.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

This appears to be application related. If reinstall of the applications
while booted into your user account fails to resolve the issue of your not
being able to open the applications, it's possible you may need to first
remove the application using Add/Remove programs in Control Panel and then
reinstall.

If that fails to resolve it, then we'd have to consider more invasive
measures. For the moment however, I'd stick to reinstall of the
applications.
 

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