Can't access .ost file after re-installation (Note:Exchange is dow

Status
Not open for further replies.
G

Guest

I reinstalled the OS (Vista) and applications on my PC, including Outlook. I
normally use Exchange, but it is down on my home server (and will be down for
quite a while); I have been in offline mode for a couple of months. My
problem is that I can't access my mail items in my old "Outlook.ost" file,
and I need them badly.

I did the following:
1) Copied my Outlook.ost file to my new Outlook folder where the pst and ost
files belong
2) Set up Outlook to use Exchange (even though Exchange is down)
3) Went into offline mode. It created an empty outlook0.ost file
4) Quit Outlook
4) Renamed to the outlook0.ost file to something else, and my old
Outlook.ost file to outlook0.ost
5) Started Outlook again, and told Outlook to set up my Exchange account to
manually check for the Exchange server status, so that I can go into offline
mode automatically
6) Quit and re-started Outook

Unfortunately, when I start Outlook, it doens't put me into offline mode,
and even if I do it from the "work offline" menu item, I can't access my .ost
file folders. Outlook just beeps if I try to expand the folder.

The "scanost" utility doens't help, because it just is a re-synchronization
tool.

Is there ANYWAY I can retrieve the information from the .ost file, assuming
that Exchange will continue to be down? Or do I have to go to the work
(quite substantial) to repairing the Exchange setup on my server?

Thanks in advance.
 
B

Brian Tillman

Ian Easson said:
I reinstalled the OS (Vista) and applications on my PC, including
Outlook. I normally use Exchange, but it is down on my home server
(and will be down for quite a while); I have been in offline mode for
a couple of months. My problem is that I can't access my mail items
in my old "Outlook.ost" file, and I need them badly.

Once you've removed the Exchange account from the mail profile (which you
did by reinstalling the OS), you'll not be able to reconnect that OST to
Outlook. You've orphaned it. The only option you have it so find an OST to
PST converter. Google will help you do that. You may find a free one, but
most worth anything will cost you some money.
 
A

Alex Andra

Importing data from OST file is possible with the use of third party OST to PST conversion tool. I had to come across a similar situation and that time, I used Kernel for OST to PST. Using this tool, I extracted data from orphan OST file and saved the same in a PST file. The PST file is readily accessible with MS Outlook. There are many tools in the market, I tried many of them, but found accuracy with Kernel for OST to PST only. This tool can be found at www.convert-ost-to-pst.net
 
A

Alex Andra

In your situation, the data in OST file have become inaccessible due to reinstallation on your PC. It is quite possible that your OST file has gone through certain corruption. This can be easily dealt with a third party tool. Kernel for OST to PST is one such tool, that can help you extract data from inaccessible or corrupted OST file and save the recovered data in PST file. Saving the data in PST file helps you to access the data with MS Outlook profile. Since the tool comes with a free evaluation version, you can easily try the functionality of the tool and accuracy of the OST to PST conversion results. www.convertosttopst.com
 
A

Alex Andra

Importing data from OST file is possible with the use of third party OST to PST conversion tool. I had to come across a similar situation and that time, I used Kernel for OST to PST. Using this tool, I extracted data from orphan OST file and saved the same in a PST file. The PST file is readily accessible with MS Outlook. There are many tools in the market, I tried many of them, but found accuracy with Kernel for OST to PST only.
 
A

Alex Andra

In your situation, the data in OST file have become inaccessible due to reinstallation on your PC. It is quite possible that your OST file has gone through certain corruption. This can be easily dealt with a third party tool. Kernel for OST to PST is one such tool, that can help you extract data from inaccessible or corrupted OST file and save the recovered data in PST file. Saving the data in PST file helps you to access the data with MS Outlook profile. Since the tool comes with a free evaluation version, you can easily try the functionality of the tool and accuracy of the OST to PST conversion results.
 
Status
Not open for further replies.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top