G
Guest
The computer in question has been working fine for a longtime and suddenly
yesterday it stopped being able to access the Internet.
I have a valid IP address, I can connect to other computers on the local
network. I can ping IP addresses on the Internet and I can resolve (ping -a)
names to IP addresses. One strange thing happens when I run PING I see
strange characters where I would normally see an IP address. Here are two
examples:
C:\Documents and Settings\user name>ping 24.48.217.226
Pinging °ÿ with 32 bytes of data:
Reply from 24.48.217.226: bytes=32 time=13ms TTL=250
C:\Documents and Settings\user name>ping yahoo.com
Pinging yahoo.com [°ÿ] with 32 bytes of data:
Reply from 66.94.234.13: bytes=32 time=27ms TTL=52
This leads me to believe that I am able to access the Internet, but there is
something wrong that won't allow either Internet Explorer or Outlook Express
to use the Internet.
I usually have this computer setup for static IP, I have changed it to
dynamic, but it made no difference.
One other interesting point. My Norton AntiVirus (I have version 2002) came
up and told me I must re-register my product. Apparently Symantec stopped
supporting 2002 in early December of 2005. I've uninstalled the product in
hopes that it might fix my problem, but it hasn't.
Any help will be much appreciated.
Thanks.
yesterday it stopped being able to access the Internet.
I have a valid IP address, I can connect to other computers on the local
network. I can ping IP addresses on the Internet and I can resolve (ping -a)
names to IP addresses. One strange thing happens when I run PING I see
strange characters where I would normally see an IP address. Here are two
examples:
C:\Documents and Settings\user name>ping 24.48.217.226
Pinging °ÿ with 32 bytes of data:
Reply from 24.48.217.226: bytes=32 time=13ms TTL=250
C:\Documents and Settings\user name>ping yahoo.com
Pinging yahoo.com [°ÿ] with 32 bytes of data:
Reply from 66.94.234.13: bytes=32 time=27ms TTL=52
This leads me to believe that I am able to access the Internet, but there is
something wrong that won't allow either Internet Explorer or Outlook Express
to use the Internet.
I usually have this computer setup for static IP, I have changed it to
dynamic, but it made no difference.
One other interesting point. My Norton AntiVirus (I have version 2002) came
up and told me I must re-register my product. Apparently Symantec stopped
supporting 2002 in early December of 2005. I've uninstalled the product in
hopes that it might fix my problem, but it hasn't.
Any help will be much appreciated.
Thanks.